Hey, friends! Did you miss #ContentWritingChat this week? Have no fear! You can get caught up with our recap and learn all about public relations from our chat participants.
#ContentWritingChat Recap: The Role of PR in an Internet-Based Media Age with Shannon Renee
Join us for #ContentWritingChat on Tuesday, July 12th at 10 AM CDT with guest host @ShannonRenee of @McKPR! pic.twitter.com/PEh9HCqbyI
— Express Writers (@ExpWriters) July 5, 2016
This week, our guest host was Shannon Mouton Gray. Shannon is the Managing Director of McKinney & Associates, a public relations firm.
Q1: Many argue that PR isn’t as worthwhile as it once was in today’s online age. Thoughts?
There’s been a pretty hot debate lately about whether or not PR is still important in this online age. What did people from Tuesday’s chat have to say? Find out:
A1 PR is as important today–if not more so–than it’s ever been. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
Shannon believes PR is just as important today as it was years ago. In fact, she thinks it may be even more important now.
A1: I agree, the lines are getting really blurry but PR is still a necessity, some things need to be #OldShool #ContentWritingChat
— Brandie McCallum (@lttlewys) July 12, 2016
Brandie agreed that PR is still a necessity for brands. Even though times have changed, it’s still important.
A1 I think that everything evolves, changes to be up-to-date and relevant. #PR is the same = communications =connections #ContentWritingChat
— Zala Bricelj (@ZalkaB) July 12, 2016
Zala knows PR has changed over the years, but she still sees it as being relevant.
Q2: What would you say to those who no longer value PR to convince them otherwise?
If someone told you they didn’t value PR anymore, but you did, what would you say to them? Here’s what we heard from our chat participants:
A2 View last answer to A1 LOL…nearly all SM is PR & it has to be monitored b/c it can’t be controlled. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
A2 An undervalued/utilized part of PR is the MONITORING. What are folks saying about you, your brand & your clients? #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
As Shannon said, social media is a form of public relations and it has to be monitored. You want to know what others are saying about your brand.
A2: Your positive brand message/story, consistently told publicly, is good for business. It also happens to be good PR. #contentwritingchat
— Ray Sidney-Smith (@w3consulting) July 12, 2016
Ray knows that having a positive brand message and telling it consistently is good for business. A PR team can help you with that.
A2 The hardest thing to change is a mind. Redefine your work in #ROI terms that help solve those people’s problems. #ContentWritingChat
— Bill Skowronski (@BillSkowronski) July 12, 2016
Bill knows it’s not easy to change someone’s mind, especially if they’re stuck in their ways. The best thing you can do is to show someone the ROI that PR can provide.
A2: PR is essential if there’s ever a crises, especially on Social Media. PR keeps order and control. #ContentWritingChat
— CoSchedule (@CoSchedule) July 12, 2016
A2. PR crisis management is an absolute necessity for any growing company. I think that’s where PR really saves the day! #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) July 12, 2016
Having a PR team behind you is also helpful in a time of crisis. If something goes wrong with your brand, your PR team can step in and take control.
A2 PR is necessary if you want to get news out about your business. It’s all around us. The channels have just changed #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) July 12, 2016
A2b Everyone has NEWS. The best way to get that out? A well written press release syndicated & distributed. #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) July 12, 2016
Julia said you still need PR if you want to spread the news about your business. The channels in which you do it are just different. Here at Express Writers, we also know the power of a great press release. Show the naysayers exactly what a well-written press release can do for their brand.
Q3: How has PR changed in recent years due to this internet-based age?
As we’ve already discussed, PR has definitely changed over the years. What changes have occurred? Here’s what you need to know:
A3 Monitoring PR has become more important. Yes, what your brand puts out matters, tho, what folks are saying is too. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
A3 The amount of content has grown exponentially, making it nearly impossible to keep up with what everyone is saying. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
Shannon feels monitoring PR has become even more important than it once was. You need to monitor not only what your brand puts out there, but also was other people are saying.
A3: The rise of Social Media + blogging over the years have impacted the necessity for PR. More monitoring nowadays! #ContentWritingChat
— CoSchedule (@CoSchedule) July 12, 2016
It seems Halle from CoSchedule agrees with Shannon! There’s even more of a need for monitoring nowadays.
@ExpWriters A3 – Methods of reaching publications have changed, opps to go straight to the audience via social media. #ContentWritingChat
— globalHMA (@globalHMA) July 12, 2016
Katie from globalHMA said the methods of reaching publications have changed these days. Now, we have the opportunity to go straight to the audience with the help of social media.
.@ExpWriters A3 easier to monitor, greater chance to spread content more widely, more paths to PR contacts #ContentWritingChat
— Amanda Vera (@amnda_vera) July 12, 2016
Amanda feels it’s become easier to monitor and you now have a greater opportunity to spread your content far and wide.
A3 PR is now a lot more about strategic content creation+placement, building thought leadership. #ContentWritingChat https://t.co/NvdJXqiGtf
— Erika Heald (@SFerika) July 12, 2016
A3 In the most effective marketing teams, PR and content are joined at the hip with social media. #ContentWritingChat
— Erika Heald (@SFerika) July 12, 2016
Erika said PR has become more about strategic content creation and placement and building thought leadership. As she said, PR and content are basically joined at the hip with social media. They all go hand-in-hand.
A3: PR isn’t just about your connections/network, you need to have a strong digital footprint & social experience #ContentWritingChat
— Brandie McCallum (@lttlewys) July 12, 2016
Absolutely! Brandie is spot on when she says you need to have a strong digital footprint and social experience.
A3 Channels have improved. You can send news to Fox & CNN now w/ the right distro outlet. And start convos on social! #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) July 12, 2016
As Julia said, the channels have now improved. With the right distribution outlet, you can reach Fox and CNN. You can even utilize social media to start conversations with the right people.
A3: PR that hasn’t changed its main idea – building brand awareness and loyalty. #ContentWritingChat
— Omi Sido (@OmiSido) July 12, 2016
Although there have been changes in the world of PR, the main premise stays the same. It’s still largely about building brand awareness and loyalty.
Q4: How hasn’t PR changed?
Despite the changes that have occurred over recent years, there are still many things about PR that have remained the same.
A4 PR is still about relationships and content. We are still forging bonds w/ outlets, just a lot of them. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
A4 Good PR still requires good content – solid research and writing to tell a good story, make a good case. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
Shannon said PR is still about building relationships and creating content. Forging bonds with outlets is still relevant, but there are just a lot more outlets these days. She also knows good content is just as important today as it was before.
A4. PR is still all about building relationships with your brand + the world. #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) July 12, 2016
A4: PR is still about relationships. PR is still about good journalism. PR will always be informing people with value. #contentwritingchat
— Ray Sidney-Smith (@w3consulting) July 12, 2016
Kristen and Ray seem to be on the same page as Shannon. They both agreed that PR is largely about building relationships.
A4: PR still deals with getting the brand out there. Just the way we go about it has changed. #ContentWritingChat https://t.co/3HCXvxRurq
— ThinkSEM (@ThinkSEM) July 12, 2016
As Sarah said, the focus of PR is still about getting the brand out there. We’re just able to go about it in different ways, thanks to today’s internet age.
A4: The media has changed, but PR really hasn’t. There’s just more of a need for it now with all the social outlets! #ContentWritingChat
— CoSchedule (@CoSchedule) July 12, 2016
Halle feels PR hasn’t changed, but the media has. With all the social media outlets available today, there’s even more of a need for a public relations team.
A4 #PR will always be the bridge between your organization and your audience regardless channels or tactics. #ContentWritingChat
— Bill Skowronski (@BillSkowronski) July 12, 2016
Great answer from Bill! He said PR will always be the bridge between your organization and your audience.
Q5: PR writing tips: discuss how to write a great online press release.
How can you create your own press release for your brand? Check out these tips:
A5 2nd, be it an online or traditional outlet, press releases must have pithy headlines & be well written #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
A5 Well written press releases include all pertinent info needed for writer to run with it. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
Shannon said to make sure your press release has a pithy headline and needs to be well-written. You should also include all the important information people need to know.
A5: Make it shareable, which means keeping it clear, straightfoward and accurate. Don’t bury the lead. #ContentWritingChat
— McKinney & Assocs (@McKPR) July 12, 2016
The McKinney & Associates team said you should make your press release shareable. In order to do this, keep it clear, straightforward, and accurate.
A5. A great press release gets to the point by answering the big “So what?” question about your business. #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) July 12, 2016
Kristen’s advice is to get straight to point. Answer the “So what?” question about your business.
A5: Audience front of mind ALWAYS. Is it even a story? If not, don’t use a release. Use rich content, test internally #ContentWritingChat
— Silvester & Finch (@SilFinch) July 12, 2016
Always keep your audience in mind, first and foremost. You’re writing for them.
A5: You must act in a timely matter! Make it newsworthy, keep it short, and stick to the facts. #ContentWritingChat
— CoSchedule (@CoSchedule) July 12, 2016
Make sure you get your press release out in a timely manner. Halle also recommends keeping it short and sticking to the facts.
A5: Follow the style guide of the publication for which you’re angling your press release. #contentwritingchat
— Ray Sidney-Smith (@w3consulting) July 12, 2016
A5: Answer the 5 W’s. What does the consuming audience want to know? What’s under the surface you can shed light on? #contentwritingchat
— Ray Sidney-Smith (@w3consulting) July 12, 2016
If you’re angling your press release for a certain publication, you should follow their style guide. Ray also said you should answer the 5 W’s when writing.
A5 Get a journalist! First and foremost. At @ExpWriters, we have expert staff journalists writing our client’s news. #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) July 12, 2016
What’s Julia’s suggestion? Get a journalist! Get an expert to write the news for your brand. That’s something we can help with at Express Writers, too!
A5: Catchy headline, precise summary, mention social media outlets in the conclusion. An about section is a must. #ContentWritingChat
— Katria Petroff (@KatPetroff99) July 12, 2016
Our Content Manager, Katria, chimed in with her advice. She said to write a catchy headline and a precise summary. You should also mention social media outlets and include an about section.
A5. Same rules apply as all good content: Keep it precise, answer a question/solve a problem, be useful. #ContentWritingChat
— Cheryl Joy (@CherylJoy2) July 12, 2016
Cheryl said to keep it precise, answer a question or solve a problem, and be useful.
A5: Don’t let them guess what your brand’s release is about. Be brief but also use descriptive language to draw them in. #ContentWritingChat
— AK Kerani (@AKKerani) July 12, 2016
Don’t make them guess what your brand’s press release is about. Be clear and make your most important points. Use descriptive language that will draw them in and keep them reading the entire thing.
Q6: How can you evolve your PR strategy to keep up in this internet-based age?
With so many changes occurring, how can you keep up? Evolve your PR strategy by following this advice from our chat participants:
A6 You split your time between short-term rapid response and long-term planning. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
A6 In this 24/7 information cycle, we can’t afford to wait until tomorrow…it will never get here for some projects. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
Shannon said with some projects you just can’t afford to wait until tomorrow. That’s definitely something to keep in mind!
A6. Use tools that scan the length & breadth of the online universe so U don’t miss out on anything. Monitor EVERYTHING! #ContentWritingChat
— Cheryl Joy (@CherylJoy2) July 12, 2016
Cheryl knows monitoring is important. The good news is, there are a ton of tools available to us today. Take advantage of that by using them!
@ExpWriters A6 – Stay up to date with where your audience is strongest – whether it’s print, social media, etc. #ContentWritingChat
— globalHMA (@globalHMA) July 12, 2016
Make sure you stay up-to-date with where your audience is strongest. Great tip!
A6: Keep on top of the media since PR is responsible for influencing opinion through broad reach. Never stop learning! #ContentWritingChat
— CoSchedule (@CoSchedule) July 12, 2016
Halle said to never stop learning. You want to stay on top of the changes within the media so you know what’s going on and can adapt.
A6 You can learn a lot by hiring a consultant for a project and working with them on your strategy. #ContentWritingChat
— Erika Heald (@SFerika) July 12, 2016
Erika’s advice is to hire a consultant. She feels you can learn a lot by working with someone to develop your strategy.
A6: Definitely investing time into social media and knowing how to use the different platforms. #ContentWritingChat
— Katria Petroff (@KatPetroff99) July 12, 2016
Katria suggests investing time into social media and knowing how to effectively use each of the platforms. After all, social media is a powerful tool if you know the right way to use it.
A6. Don’t be averse to trying newer ways and outlets to reach your audience. Think beyond the press release. #ContentWritingChat
— Epictions (@epictions) July 12, 2016
Don’t be afraid to try new things. Find other ways and outlets to reach your audience.
Q7: What do you see coming up for the future of PR?
What’s in store for the future of PR? Here are some predictions straight from Tuesday’s chat:
A7 Future for PR: monitoring continues to become increasingly important as trolls, bots, SPAM, etc. become prolific #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
A7 Images, photos, videos–and even gifs–are beginning to take center stage in PR. #ContentWritingChat
— Shannon Mouton Gray (@ShannonRenee) July 12, 2016
With the increase in trolls, bots, spam, etc., Shannon believes monitoring will continue to become even more important. Be prepared!
She also sees visuals becoming a larger part of PR with people using more images, photos, videos, and GIFs.
A7: I see PR releases becoming @video focused and geared towards pushing a brand’s mission followed while informing. #ContentWritingChat
— AK Kerani (@AKKerani) July 12, 2016
A7 A lot! Even more outlets to use, and a bigger reach. More multimedia inclusion standard – video, audio. #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) July 12, 2016
Could you see press releases becoming more focused on video? It just might be a great way to grab the attention of your audience.
@ExpWriters A7 – Less work with reps, more work with thought leaders and brand ambassadors. Back to grassroots, almost. #ContentWritingChat
— globalHMA (@globalHMA) July 12, 2016
Katie sees brands doing more work with thought leaders and ambassadors.
#ContentWritingChat A7- Like SEO and other narrow marketing practices, everything will continue to blend into ‘inbound marketing’ as a whole
— Andrew Peron (@andrew_peron) July 12, 2016
Andrew believes everything will continue to blend into inbound marketing as a whole.
A7 Again I see #PR #communications #marketing #socialmedia positions forming megateams to leverage skills/exp/value #ContentWritingChat
— Bill Skowronski (@BillSkowronski) July 12, 2016
Bill sees communications, marketing, and social media positions coming together to form one mega team. It sure is a great way to take advantage of each person’s skills and experience.
A7: The future is interactive and participatory. PR will connect directly with the public and build relationships #ContentWritingChat
— CoSchedule (@CoSchedule) July 12, 2016
Halle sees an interactive and participatory future for PR. It’s all about getting involved and building relationships.
A7. Better outlets (videos, direct interaction with the audience) as well as improved monitoring of those activities. #ContentWritingChat
— Cheryl Joy (@CherylJoy2) July 12, 2016
Cheryl sees better outlets on the way, plus improved ways to monitor each of them.
We look forward to seeing you at the next #ContentWritingChat! Mark your calendars weekly for Tuesday at 10 AM CDT for great chats centered around content writing and marketing. Follow @ExpWriters to stay updated on our new topics and guests!