Are you familiar with direct response copywriting?
Would you like to learn more about it?
Well, you’re in luck! That’s exactly what we discussed during this week’s #ContentWritingChat!
We talked about how you can apply direct response writing principles, a simple formula you can follow for writing copy, and shared some great resources to learn from!
#ContentWritingChat Recap: Direct Response Copywriting with Eddie Shleyner
Join us for #ContentWritingChat on Tuesday, February 20th to talk about direct response copywriting with @VeryGoodCopy! ?? pic.twitter.com/oSsS9C0jqP
— Express Writers (@ExpWriters) February 13, 2018
Our guest host for this week was Eddie Shleyner. He’s a direct response copywriter and a content marketer. And Eddie is the founder of VeryGoodCopy. He shared some great tips during the chat, which you’ll want to check out! So, let’s go ahead and dive into our recap!
Q1: What is direct response copywriting?
To kick off the chat, we asked everyone to share what direct response copywriting is. Some of our participants were familiar with it, while others were not. It was a great opportunity to see who was new to the world of direct response. Here are a few responses we received:
A1: Direct Response is copy that speaks DIRECTLY to the prospect — the decision maker — with the goal of 1) capturing her attention 2) keeping her engagement throughout the entire message and 3) persuading her to take swift, immediate action at the end. #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
As Eddie said, direct response is when you create copy that speaks directly to your target audience. He mentioned you need to grab attention, keep your readers engaged throughout your message, and persuade them to take immediate action afterwards.
A1: Direct response copywriting is a way to get a reaction from the reader. The response will vary based on the copy goal, but it could be something that makes a consumer buy, or makes the reader think more in-depth about a topic. #ContentWritingChat
— Netvantage Marketing (@netvantage) February 20, 2018
Lexie know direct response copywriting is a way to get a swift reaction from your reader. You may push them towards making a purchase or something else.
A1: It’s a fairly intuitive description — that kind of copywriting causes, well, a direct response in the reader. Basically it’s writing that taps into the emotions of the reader.#ContentWritingChat https://t.co/oEj4W2FEui
— ThinkSEM (@ThinkSEM) February 20, 2018
Sarah agrees that it’s all about causing a direct response in the reader, which is typically done by tapping into their emotions.
A1 Direct Response copy is designed to lead the reader to a buying decision there and then – as soon as they read the copy.
With direct-response copywriting – the action is immediate.#ContentWritingChat
— Julia McCoy | #SXSW 2018 (@JuliaEMcCoy) February 20, 2018
As Julia pointed out, the action is immediate when it comes to direct response. There’s no waiting around here!
A1: Just like it sounds. The goal is to take the consumer directly to a buying decision. It essentially eliminates the fluff and gets straight to the point. #ContentWritingChat
— Flying Cork (@flyingcorkpgh) February 20, 2018
It’s going to eliminate the fluff and get straight to the point, which is a time saver for your readers.
A1: It’s writing that has the sole purpose of getting members of very specific audience to take a very specific action. It’s always based on, again, a specified goal that aligns with the overall biz objectives 🙂 #ContentWritingChat https://t.co/1NdCgtchIK
— Marijana Kostelac ✏ (@MarijanaKay) February 20, 2018
Marijana said the purpose of direct response copywriting is to get people to take an action, which will be based on a goal that’s connected to your business objectives.
Q2: So is Don Draper from Mad Men a direct response copywriter?
Many of us are familiar with the Don Draper character from Mad Men. But was the work he did also direct response copywriting? Check out these answers:
A2: Don was an IN-direct response copywriter. He created taglines and campaigns designed to linger in the prospect’s mind until, eventually, she was presented with a buying decision.
Immediate action was NOT his goal — and therein lies the difference. #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie said Don Draper was more of an in-direct response copywriter. His goal was to create copy that lingered in the mind until the consumer was presented with a buying decision.
A2 Interestingly enough, Don Draper wasn’t a DR copywriter.
He’s an indirect-response man, who wrote copy designed to briefly grab your attention & then make the product linger in your mind.
If it was really good, you’d remember it when you’re in the store. #ContentWritingChat pic.twitter.com/8J9nKvnvXs
— Julia McCoy | #SXSW 2018 (@JuliaEMcCoy) February 20, 2018
Julia agrees with Eddie when it comes to Don’s work. He certainly knew what he was doing when it came to the campaigns he created.
A2: Mr. Don Draper was an innovator, copywriter, branding expert, & painfully handsome & charming. He told a story that got customers to think they couldn’t live without a product. His ideas weren’t always direct response first #ContentWritingChat
— Terry Schilling (@tschill86) February 20, 2018
Terry said Don was able to tell a story that made customers think they couldn’t live without a product. When it came time to buy, they recalled the copy he’d crafted.
Q3: What’s the greatest advantage direct response copywriters have over their in-direct counterparts?
Direct response copywriting can certainly have its advantages. But for those who aren’t familiar with it, they might wonder what those benefits are. Here’s what you need to know:
A3a: Testing. Direct Response copywriters can easily measure an ad’s effectiveness (i.e., response) by asking prospects to take a trackable action (e.g., “Go to our site and enter [code] for a 10% discount!”). #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie knows that those in direct response can easily measure an ad’s effectiveness through trackable actions. Being able to see those results come in is a great feeling!
A3b: A Direct Response copywriter can also optimize her ad by A/B testing a SINGLE variable (e.g., the headline).
For example, two ads — “A” and “B” — run identical except for the headline. The ad with the highest response keeps the headline.#ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
A3c: Running an A/B test on multiple key variables (e.g., sub-headline, CTA, format) will, over time, increase your ad’s conversion rate. #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
He also encourages A/B testing on a single variable to see which one performs the best. You can tweet headlines or CTAs to determine which leads to the best conversion rate.
A3: Direct response copywriting, if done well, leads to quick actions. You can tell right away if something is working or not. #ContentWritingChat
— Netvantage Marketing (@netvantage) February 20, 2018
As Lexie pointed out, you’ll be able to tell right away if your efforts are working because your copy should lead to quick actions.
A3: They have a MUCH easier time proving the success/ROI of their work. For example, it’s much easier to prove direct success of a DR email/sales page compared to a year-long blog content strategy. The latter isn’t impossible to prove, just more challenging! #ContentWritingChat https://t.co/JTQ70ULGhM
— Marijana Kostelac ✏ (@MarijanaKay) February 20, 2018
Although your content strategy is crucial, it’s more challenging to prove the success of a long-term campaign. As Marijana pointed out, you’re going to see results much sooner with direct response.
A3. If you’re successful, immediate sales activity, product/service inquiries, etc. that are caused by your direct response #copywriting. In-direct may spark interest and keep the product top-of-mind, but the buying process can take longer. #ContentWritingChat
— SourceMedia (@SourceMediaCo) February 20, 2018
The immediacy of direct response means you’re going to see those sales coming in much sooner.
A3: Direct Response #copywriters have more possibility of seeing direct results of their efforts through sales, revenue and action items. This can be both rewarding and driving. There is nothing better than being able to hit and exceed your #CareerGoals. #ContentWritingChat
— Knucklepuck (@KnucklepuckDC) February 20, 2018
After all, there’s nothing better than meeting and exceeding your goals!
Q4: Can direct response WRITING principles be applied to an article, for instance, or another piece of business content that is not intended to drive immediate action?
Now that you see some of the benefits of direct response copywriting, you might be wondering if you can apply those tactics to other copy you’re creating. Here are a few responses that will guide you in the right direction:
A4: Oh yeah, absolutely:
1. Be Clear: Don’t force people to re-read a sentence.
2. Be Concise: Don’t use 2 or 3 words when 1 will do.
3. Be Compelling: Lead with VALUE (i.e., information that’ll change your audience’s life for the better).#ContentWritingChat— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie’s advice is to be clear, be concise, and be compelling. This is always important to remember, no matter what kind of copy you’re creating.
A4: 100%! I think there’s a lot of fluff in today’s content execution and the get-to-the-point element of DR can be used really well & help convey a message and a takeaway clearly. I’m a huge proponent of long-form content, but the fluff out there is painful! #ContentWritingChat https://t.co/gBsw4E4nWL
— Marijana Kostelac ✏ (@MarijanaKay) February 20, 2018
Cut the fluff and get straight to the point! Don’t waste your time or your reader’s time.
A4: Sure! Direct response #copywriting is about knowing your audience and their pain points. That’s important in any type of content.#ContentWritingChat
— Danielle Bullen Love (@daniellewriter) February 20, 2018
Danielle pointed out that you need to know your audience in direct response copywriting, as well as their paint points. That’s going to be important no matter what you’re creating!
A4: Absolutely! Knowing your audience is a big part of direct response copywriting. That information can be valuable for article writing too. #ContentWritingChat
— Netvantage Marketing (@netvantage) February 20, 2018
Lexie agrees that knowing your audience is crucial!
A4. The Call to Action can be an effective technique in both direct and indirect #copywriting. It gives your #content clear direction for the reader to follow, and your message and supporting elements can focus on it as well. #ContentWritingChat
— SourceMedia (@SourceMediaCo) February 20, 2018
Using a compelling call to action is important, whether it’s direct or indirect copywriting.
A4: It can be applied to ANYTHING!
You can use DR copy to trigger an emotion, think a certain way, bring up a pain point. I recommend leading w/ a question that flows w/ what the content is about. It instantly engages w/ the customer & personalizes the content #ContentWritingChat— Terry Schilling (@tschill86) February 20, 2018
As Terry said, you can apply the principles to anything. You can use direct response to trigger emotions or bring up a pain point. And that’s something you can use in a variety of formats.
A4: All writing — marketing collateral to white papers — must tell a story. If copy doesn’t get your attention, it won’t be read, understood, or revisited. #ContentWritingChat pic.twitter.com/w5ezlqdKHt
— Shawn Paul Wood (@ShawnPaulWood) February 20, 2018
If the copy doesn’t grab attention, it won’t read, understood, or revisited.
Q5: What’s a big mistake writers who are new to direct response often make?
If you’re just getting started with direct response copywriting, you’ll want to avoid making some big mistakes! These are ones to be aware of so you can make sure you don’t do them:
A5: Writing in the first person (“I”).
Direct Response must be about the prospect, the person you’re selling to.
Writing in second person (“you”) helps your prospect see themselves in the copy, making it easier to capture and maintain their interest. #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie said writing in the first person is definitely a mistake. you want to write in the second person to allow your prospect to see themselves in the copy.
A5. They do not understand their audience #ContentWritingChat
— Cheval John (@chevd80) February 20, 2018
Cheval knows that failing to know and understand your audience is a big mistake.
A5: Not fully getting to know their target audience. You need to understand your audience to get an immediate reaction. #ContentWritingChat
— Netvantage Marketing (@netvantage) February 20, 2018
Lexie agrees with Cheval. Knowing your audience is crucial, no matter what. You have to understand their needs in order to create copy that resonates.
A5 Not educating themselves enough on all principles – or upkeeping their knowledge regularly.
Ad man Ogilvy told his hiring candidates to “study DR copywriting for two years,” then come back. #ContentWritingChat
— Julia McCoy | #SXSW 2018 (@JuliaEMcCoy) February 20, 2018
As Julia pointed out, failing to educate yourself is a bad move. You always have to learn and improve your skills if you want to become better at what you do.
A5: My guess would be leaning towards “clickbait” type headlines/titles vs. CTAs/direct response type writing.#ContentWritingChat https://t.co/XT45ot3XTf
— ThinkSEM (@ThinkSEM) February 20, 2018
For Sarah, using clickbait headlines is a big no-no!
A5: Probably, yelling “Buy it now!” without highlighting what’s in it for the reader isn’t a great idea…#ContentWritingChat pic.twitter.com/iP2MGEQBbl
— @AndreaTorti90 (@andreatorti90) February 20, 2018
Telling your audience to buy something without making it clear what’s in it for them won’t get you very far.
A5: Not understanding the subtlety required and being too SELL SELL SELL#ContentWritingChat pic.twitter.com/3Gxl4AaDmW
— Felicity Wild (@flickwild) February 20, 2018
Felicity knows subtly is key instead of shoving your product in your reader’s face.
Q6: What’s an effective, yet simple, direct response formula for beginners?
If you’re looking for an easy formula to help you get started with direct response copywriting, you’ll want to check out these responses!
A6: Start w/ PAS, or Problem-Agitation-Solution:
Step 1: TELL the prospect of a pain she has. [Problem]
Step 2: SHOW her how this problem is negatively affecting her life. [Agitation]
Step 3: OFFER her a product that’ll make the problem disappear. [Solution]#ContentWritingChat— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie recommends following the PAS formula by covering the problem, agitation, and the solution.
A6: One of my favorite approaches is the one I’ve learned from @CourtBourtInc and painting a picture of the cloud (where the person is), the gold (where they want to be), and the rainbow (the bridge between the two—your offer) ? #ContentWritingChat https://t.co/oGvnKumP9z
— Marijana Kostelac ✏ (@MarijanaKay) February 20, 2018
Marijana recommended a formula she learned through another business owner. It’s all about painting a picture of where the consumer is and where they want to be.
A6: Know how you can help your audience (i.e., their pain point/issue)
Tell them how their situation improves with X (product/service/offering)
Create a compelling call-to-action.#ContentWritingChat https://t.co/UmM0Dpvz3a
— ThinkSEM (@ThinkSEM) February 20, 2018
Know how you can help your audience and how their situation will improve with your offering. That’s a great way to secure results with your campaigns.
A6. They can listen to what their audience are chatting about and also do their research on the specific business topic #ContentWritingChat
— Cheval John (@chevd80) February 20, 2018
As Cheval knows, you can do any of these steps without first knowing your audience. Spend time researching them to see what they’re talking about and what they need help with.
A6. Address the industry pain point, offer the solution. #ContentWritingChat
— SourceMedia (@SourceMediaCo) February 20, 2018
Address their pain points and offer the solution you can provide to them.
A6: My ideal DR copy formula?
– Highlight the benefits for your readers
– Keep It Simple
– Use (Odd) Numbers#ContentWritingChat pic.twitter.com/D60bKHz4yt— @AndreaTorti90 (@andreatorti90) February 20, 2018
Make sure you keep it simple and highlight the benefits your offering provides to your audience.
Q7: Besides Ogilvy, who are the best direct response copywriters to study?
There are plenty of people you can learn from to brush up on your skills! Here are some great copywriters to check out:
A7a: There are several masters I’d recommend reading, including Gary Bencivenga, Joe Sugarman, Gary Halbert, Eugene Schwartz, John Caples, and Claude Hopkins. #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie has a few recommendations that are definitely worth checking out.
A7: I’d say @neilpatel — if that guy doesn’t know how to get a response, I don’t know who does!#ContentWritingChat https://t.co/So5uXFBHRL
— ThinkSEM (@ThinkSEM) February 20, 2018
As Sarah said, Neil Patel knows what he’s doing!
A7: There are a lot of great marketers out there who write good copy. @neilpatel is one. @marieforleo is great, @DannyIny @ducttape. @FrankLuntz has a great book called “Words that Work” that I recommend to any copywriter. #ContentWritingChat
— Terry Schilling (@tschill86) February 20, 2018
These are some go-to people for Terry to learn from. Add them to your list to check out!
A8 I love reading @copyhackers blog for all things conversion copywriting (they keep it modern and 2018!). ? #ContentWritingChat
— Julia McCoy | #SXSW 2018 (@JuliaEMcCoy) February 20, 2018
For Julia, she loves reading content from Copyhackers.
Q8: What’s the fastest way to internalize a master copywriter’s voice, ton, style, and overall approach?
To wrap up the chat, here’s some final advice for you to take along on your direct response copywriting adventure:
A8a: Transcribe their work, word for word, by hand.
This is also known as “copyworking.” It’s a tedious and time-consuming process, but it’s also one of the most EFFICIENT way to learn the discipline. #ContentWritingChat
— Eddie Shleyner (@VeryGoodCopy) February 20, 2018
Eddie suggests transcribing a copywriter’s work word-for-word.
A8: I was told the best way to do this was to copy out what they’ve written, word for word, over and over. Get used to the rhythm of the writing and the way the words feel. Then work out how to incorporate this style into your own work.#ContentWritingChat
— Felicity Wild (@flickwild) February 20, 2018
Felicity has also been taught to use the same technique of writing their work over and over.
A8: Have guidelines set based on what you know about your audience. It will help guide people in the right direction. Also, have one editor for the copy if possible. They are the final eyes and can determine if it’s in line with the voice, tone, etc. #ContentWritingChat
— Netvantage Marketing (@netvantage) February 20, 2018
Lexie’s advice is to set some guidelines based on what you know about your audience. That will really help you and other writers on your team when you’re crafting copy.
A8: Look for building blocks within their copy, see the way they’re using real-life examples to relate to the problem they’re solving, and the way they’re telling the story. This way I learned both from DR and non-DR copywriters! #ContentWritingChat https://t.co/0IdUvhuoDj
— Marijana Kostelac ✏ (@MarijanaKay) February 20, 2018
Marijana said to learn from the building blocks within another copywriter’s work. You can review both direct and indirect response copywriters to better your skills.
1. Read copy written by the masters
2. Test and experiment!
3. Execute!#ContentWritingChat https://t.co/IFplg2Y2Ig— Asiya (@talesintransit) February 20, 2018
Never stop learning, so make it a priority to ready copy from some of the masters out there. Don’t forget to test and experiment to see what works best for you.
A8: Coming from a writing/filmmaking background vs an advertising/marketing degree backgbround b4 becoming a content marketer/copywriter, I’d say, read the greats as well as watch films, shows, ads and learn as much as you can so you can develop your voice #ContentWritingChat pic.twitter.com/osMROMAiEu
— Annette Sugden (@Annette_Sugden) February 20, 2018
Annette knows how important learning is, as it’s the best way to help you develop your own voice.
Do you want to join the next #ContentWritingChat? Follow @ExpWriters and @writingchat for all the latest! And be sure to hang out with us on Twitter every Tuesday at 10 AM Central.