#ContentWritingChat Recap: Using Social Media to Build Brand Awareness & Obtain Media Placement with Robyn Stevens
Our guest host for this month’s chat was Robyn Stevens. Robyn is a publicist and the owner of PR Media. She had some great advice to share with us, which you’ll want to start implementing right away!?? Welcome to #ContentWritingChat!@robynstevensPR is our guest host today and she’s here to share some social media tips with us! ? Make sure you give her a warm welcome! #ContentWritingChat pic.twitter.com/Zpxwj8EADM
— Express Writers | Your Content Writing Team (@ExpWriters) March 3, 2020
Q1: If you want to get your brand noticed, which social media platforms should be part of your strategy in 2020?
Far too many brands get caught up in thinking they need to be everywhere online, but this simply isn’t true. It’s better to be smart about which platforms you invest your time and energy into. These tips will help you decide which ones are right for you:Robyn’s advice is to consider your brand and who you’re trying to engage with. Sometimes certain niches perform better on some platforms over others. And you’ll want to consider what’s going to work for you.A1 It really depends on the brand & who you’re trying to engage with. Fashion, beauty, nutrition, do very well on IG whereas money, social media experts do well on Twitter. I think it’s important to really know what works best for you & what platform your most comfortable with. https://t.co/64cu7Yc2gf
— Robyn Stevens (@robynstevensPR) March 3, 2020
As Tamara pointed out, it’s important to be where your audience is most active. You don’t have to be everywhere online. Just where they are!A1: A lot of people say go everywhere, but going to where your target demo is is most effective! I leverage Twitter, FB, IG, and LinkedIn as that’s where my target demo is most active! #ContentWritingChat
— Tamara (@itstamaragt) March 3, 2020
When making the decision which platforms to use, consider your audience demographics. It’s also worth seeing which platforms your competitors focus on and which ones generate the most engagement.A1. Whichever platforms are best for reaching your audience. There is no one “best” platform. You need to understand audience demographics and do your competitive research: where are competitors garnering engagement from their audience & how can you replicate? #ContentWritingChat
— Jessica Thiefels (@JThiefels) March 3, 2020
Another thing to consider is your own unique strengths. Which platforms allow you to really shine? For instance, if you have great photography skills, Instagram is a fantastic place to show them off. You want to enjoy using the platforms you’ve signed up for.A1: When choosing which social media platforms to invest your time into, it really depends on two key things. Where is your audience actively spending their time? And which platforms can you truly shine on? Play up your strengths! #ContentWritingChat
— Rachel (@redheadrachel) March 3, 2020
Zala suggests thinking about your purpose as well. What do you want to achieve on social media? This can help you narrow down the platforms that are right for you to be on. From there, you can start developing your strategy.A1 It depends: your audience and your purpose (what you’d like to achieve – awareness, visibility, leads, increase on sales,….). When you get clear on what you’d like to achieve and how to get there, then it’s easier to see which channels to focus on #ContentWritingChat https://t.co/x2NlxQMmdE
— Zala Bricelj – ?? ? #edutech is my jam (@ZalkaB) March 3, 2020
Q2: How can you ensure the content you share is attracting attention from the right people?
Another key element to being successful on social media is getting the right people to discover your content. You want your target audience to find you, follow you, and engage with you. And you do that by sharing the content that’s going to draw them to your profile.If you don’t know what people want to see from you, never be afraid to ask. They’ll be happy to share their thoughts with you. Even creating polls to get feedback can be a quick and easy way to get content suggestions.A2 Ask! You should ask the people that follow you what type of content are they looking for. Also, review – check to see what content has really hit home and brought true results/engagement. Plus, take a chance & try some new ideas. Really get to know your audience https://t.co/8jTlu9UUn6
— Robyn Stevens (@robynstevensPR) March 3, 2020
Consider what you’re trying to achieve with your social media presence. How can you reach those goals? What kind of content would help you get from where you are now to where you want to be?A2: To ensure your content is attracting the right people you need to set goals. If you don’t know what you are trying to achieve, you won’t know if the right people are seeing it. Different types of social content lead to different actions and goals. #ContentWritingChat pic.twitter.com/xjqaaI0MYg
— Netvantage Marketing (@netvantage) March 3, 2020
As you work to figure out which kind of content resonates, pay attention to engagement rates and what people are saying about your content.A2 — You can measure it depending upon what you are trying to achieve: You should always look for engagement rates and what people are saying about content. Feedbacks are very important in the social media world, cos that’s how people perceive your brand#contentwritingchat
— SEO Charge ? (@seocharge_) March 3, 2020
And of course, you’ll want to add your own spin on things!A2: do your research up front to figure out what kind of content your audience responds to best and then add your own spin. #contentwritingchat
— Maria Marchewka (@_MariaMarchewka) March 3, 2020
One great way to attract your target audience is to share content that addresses their pain points. Provide solutions to their problems and they’ll love you.A2: Understand what your target market looks for, what they are currently receptive to, what their pain points are, and what they engage with the most. #ContentWritingChat
— Tamara (@itstamaragt) March 3, 2020
Jessica’s idea about creating content categories will definitely help keep things organized and it’ll give you ideas on what to share when you need to get those creative juices flowing.A2. I like to have content categories, so when choosing topics, I can ask myself: Does this fall into one of the categories that I know, based on research and understanding of the industry, appeals to my audience? It’s a structure to keep my content aligned. #ContentWritingChat
— Jessica Thiefels (@JThiefels) March 3, 2020
Q3: When building your brand on social media, what are some things you absolutely must do?
There are some definite musts when it comes to standing out on social media and attracting an audience. Just keep this advice in mind if you want to see maximum ROI:Be consistent across all the platforms you’re using and start working to establish yourself as an expert in your field.A3 Develop your brand first! Be consistent across all platforms and be consistent in posting. This makes it easier for the press/media to get to know you & to consider you as a go to expert! https://t.co/ky2j5KiNd9
— Robyn Stevens (@robynstevensPR) March 3, 2020
Gaby says to define your purpose, message, voice, audience, goals, and strategy to start. From there, you can add value, build connections, and make amazing things happen.A3. When building a brand on social: ______ ??Define your purpose ??Define your message ??Define your voice ??Define your audience ??Define your goals ??Define your strategy F I R S T! ______ THEN -add value -build connections -be consistent#ContentWritingChat #branding pic.twitter.com/LULTaACXZZ
— Gabriela Cardoza (@CardozaGab) March 3, 2020
Consistency is always key when using social media to build brand awareness!A3: I’m going to go with consistency. You have to be consistent. When someone checks you out on social media, they want to see that you’re active. #contentwritingchat
— Michelle Garrett (@PRisUs) March 3, 2020
You should definitely make engaging a priority. The more connections you make, the better the chance your brand stands at growing every day.A3: Engage, engage, engage. You can not simply share and expect to build a following. #ContentWritingChat pic.twitter.com/a3E8nmGezZ
— Netvantage Marketing (@netvantage) March 3, 2020
When engaging, make sure you’re engaging with the right people… Those who will be interested in your brand and what you have to offer. You can even engage with others in your niche. Just get out there and start having conversations!A3. Don’t just “engage.” Engage in your NICHE. Ask questions. Comment in posts. Share relevant content. Use this as a way to show your authority in the space, which will always bode well when building a brand. #ContentWritingChat
— Jessica Thiefels (@JThiefels) March 3, 2020
Always be genuine and people will be drawn to you.A3 – BE GENUINE! Interact with others and they will reciprocate and like you. 20 mins a day is all it takes sometimes. Produce clever and current content. So many ways just organically! – Rhianna #contentwritingchat
— Oleso (@olesosocial) March 3, 2020
As one of our #ContentWritingChat participants from back in the early days, Jenn knows that Twitter chats are an amazing way to grow your community online.A3) #contentwritingchat is a good place to start. It’s one of the things I did to launch. Before I knew it I had a following, was leading #TwitterChats and was booking gigs as a speaker. Also, you know, engage with others. This is social media, not scream into the void media.
— ??The Mermaid of SXSW?? (@Renoe) March 3, 2020
Q4: Building relationships on social media is key to growth, so how can we do this effectively?
If you want to use social media to build brand awareness, you cannot be a lurker. You need to engage and focus on building relationships with other people to get your name out there. Here’s how you do that:Humor and emotion definitely resonate with people.A4 I agree – when appropriate have a sense of humor. Emotion wins and retains people. Everyone loves questions and surveys. Anything that reveals a little about their personality. Such as favorite type of movie. I ❤️ horror films. https://t.co/OlukgAF7UY
— Robyn Stevens (@robynstevensPR) March 3, 2020
Actively seek out chats and groups where you can easily make connections with new people. That will really pay off in the long run.A4. First be genuine and bring something to the table. Second, look for activities (like chats) where you can add value while networking. #ContentWritingChat https://t.co/sY6VpoWY9X
— Carlarjenkins (@carlarjenkins) March 3, 2020
Find ways to personalize the experience when engaging with others. It shows you’re paying attention and that you care.A4: Personalize the experience however possible! Engage with your followers’ posts, use their names when appropriate, don’t be afraid of DMs, and don’t forget to follow up!#ContentWritingChat
— Dr. Donald Hecht (@realDocHecht) March 3, 2020
When it comes to journalists in particular, it helps to comment on their posts before pitching them. You can use this same strategy to initiate conversations with other people as well.A4: Follow people. Attend Twitter chats. Get to know people. If we’re talking about PR, start sharing, liking & commenting on journalists’ posts *before* you approach them with a pitch. #contentwritingchat
— Michelle Garrett (@PRisUs) March 3, 2020
Think about what your audience would be drawn to and create content that connects with them and evokes an emotion. You can even ask questions to boost engagement quickly and easily.A4: – Writing meaningful content that CONNECTs with your audience – Content that evokes an emotion wins – Be engaging and engage – Always think of your audience not yourself – As questions, people love to answer questions – Care! – Engage#contentwritingchat https://t.co/NFwVhy9yVJ
— Lori Anding? Heart-based Smallbiz SoMe Advocate (@southbaysome) March 3, 2020
Consider creating Twitter lists of people you’re interested in. You’ll stay updated with their posts and it’ll help you find potential conversations to jump in on.A4: – Start conversations – Join conversations – Create lists – Create groups – Don’t just listen to respond#ContentWritingChat
— Tamara (@itstamaragt) March 3, 2020
All of Gaby’s advice is spot-on! Be social and you’ll make it work!A4 HOW TO: Build connections on social! _ ??Be consistent ??Be transparent ??Be supportive ??Be authentic ??Be accessible ??Be empathetic ??Be open-minded ??Be present _ You have to BE SOCIAL for SOCIAL to work! _ FOLLOW up FOLLOW through#branding #ContentWritingChat pic.twitter.com/rAr99588xC
— Gabriela Cardoza (@CardozaGab) March 3, 2020
Q5: How can social media help you gain media placement for your brand?
If one of your goals is to get your brand in the media, it can absolutely be done. There’s just a few things you should keep in mind! Here’s some advice:Social media makes it easy to contribute to conversations and share your own thoughts in real-time.A5 Social Media allows traditional media (TV/digital/magazines) to know that you’re part of the current conversation and you’re able to contribute your knowledge/advice in timely manner. https://t.co/PSZIS1Bgyo
— Robyn Stevens (@robynstevensPR) March 3, 2020
Consistently share valuable content and engage with others and you’ll start seeing more exposure for your account. In turn, others are going to take notice.A5) After consistent posting of valuable content, and consistently engaging with others, algorithms start playing in your favor. Not only will people be engaging in your content more, your brand will be shown more frequently by the social platform.#ContentWritingChat pic.twitter.com/E16a8lbvec
— Jason Schemmel – Speaker & Podcaster #GSDChat?️? (@JasonSchemmel) March 3, 2020
Don’t be afraid to engage with reporters by commenting on their posts. You can even share their articles to start getting on their radar too.A5: Engaging with reporters helps, as well as sharing their articles and tagging them. Much like relationships with potential customers, you must add value before you ask anything of them.#ContentWritingChat
— Dr. Donald Hecht (@realDocHecht) March 3, 2020
It’s also smart to be on the lookout for requests from journalists. If you’re actively listening for opportunities, you’re sure to find something that suits you.A5. One unique method for getting media placements from social is social listening! Sometimes reporters and journalists put out requests on Twitter, and if you’re listening, engaging and paying attention, you may be able to secure that placement! #ContentWritingChat
— Jessica Thiefels (@JThiefels) March 3, 2020
Q6: What can you do to make sure your social media profiles accurately reflect you and your brand?
If you’re going to use social media to build brand awareness, it’s crucial that your account is complete and that it reflects the brand you’re building. Luckily, our #ContentWritingChat participants had some great advice for creating a profile that stands out!Get feedback from people by asking their opinion on your profile. If they get a clear understanding of what you’re all about, fantastic. If not, you know you need to change things up.A6 Ask people to check out your profile and see if they understand who you & what your area of expertise is. If people are uncertain, then it’s time to redo your profile. The media and brands need to know straight away what you’re all about! https://t.co/ZoWNNj6Y7b
— Robyn Stevens (@robynstevensPR) March 3, 2020
Make sure your profiles always contain updated information in your bio and have a consistent voice and style.A6: #ContentWritingChat Your social media profile should: ? Have up-to-date bio info ? Have consistent voice and style ? Adapt as you grow Don’t be afraid of trying new things, but make sure your posts and engagement activity still aligns with your goals and personality. pic.twitter.com/AeWPY0Mp2d
— Click Control Marketing (@ClkContrl) March 3, 2020
Having a strategy is important! Then, you can conduct quarterly audits at the least to assess brand voice, tone, and content are exactly how you want them to be.A6) Have a social strategy prior to posting (or create one now if you don’t have one) and do, at least, quarterly audits to ensure the brand voice, tone, and content reflect the company’s best interest. It’s easy to get off track, so audits definitely help.#ContentWritingChat pic.twitter.com/PpIDsWErH0
— Jason Schemmel – Speaker & Podcaster #GSDChat?️? (@JasonSchemmel) March 3, 2020
Ensure your posts align with your unique value proposition, your message, your values, and more. This is what makes your brand special. Embrace it to stand out.A6. SOCIAL should accurately reflect your brand & it’s: _______ ?Unique Value Prop. ?Message ?Values ?Story ?Voice ?Efforts ____ HOW? Ensure all of your posts and actions align with these elements! __ CONSISTENCY = KEY!#ContentWritingChat #branding #marketing pic.twitter.com/9q71xiN4Jy
— Gabriela Cardoza (@CardozaGab) March 3, 2020
When using social media to build brand awareness, authenticity and consistency are two key elements.A6: Be authentic and consistent. Define what your brand is. But authenticity is what people want today. That doesn’t mean spilling your guts out on professional pages & profiles, but be real & appropriate. Don’t be fake. People see through it. #ContentWritingChat pic.twitter.com/P5vPu9lHmF
— Annette Sugden (@Annette_Sugden) March 3, 2020
Q7: Are there any things you should or shouldn’t do when pitching your brand to someone?
Sometimes you have to take bold action and actually pitch yourself. Don’t be shy! And don’t be scared! You can successfully pitch yourself when you’re confident and follow these tips:Always get to know the brand before making your pitch. You need to know what they’re all about and how you can best work together.A7 Don’t pretend to know the brand. Truly get to know the brand & make certain it aligns with you. Provide possible deliverables, that allows the brand to right away think of ways to partner with you. https://t.co/ov9nroR5Oy
— Robyn Stevens (@robynstevensPR) March 3, 2020
If there’s a specific person you’re reaching out to, get to know that person as well. Read their bio and even check out their personal social media accounts when possible so you have an understanding of what this person is all about.A7: Do research the company and contact person you’re pitching. Do not beg for an opportunity. #ContentWritingChat https://t.co/TZ1yq3lJCb
— Carlarjenkins (@carlarjenkins) March 3, 2020
Focus on how you can help solve problems and provide value as opposed to hard selling. People want to know what’s in it for them and by delivering something beneficial, they’ll see you as a trustworthy source.A7) Don’t focus on hard selling. Focus on how you can help with prospects and customers solve problems. It’s key in a world where people no longer want to be sold to and where they’re more untrusting of brands than ever. #ContentWritingChat pic.twitter.com/zAFab2tUyf
— ??The Mermaid of SXSW?? (@Renoe) March 3, 2020
Always be authentic and accurately represent your brand. Make sure you’re doing things that are aligned with your values and your message.A7: You should be authentic and accurately represent your brand. Don’t get starting on the wrong foot. #ContentWritingChat pic.twitter.com/mqT19g4zsZ
— Netvantage Marketing (@netvantage) March 3, 2020
And remember that you can’t be everything to everyone. Join us for the next #ContentWritingChat! We chat on the first Tuesday of every month at 10 AM Central. Just follow @ExpWriters and @writingchat for all the latest.]]>A7: DO: Be authentic to your brand when pitching your brand. DON’T: Try to be everything to everyone – because you can’t!#ContentWritingChat https://t.co/mYYId84SvQ
— Kathryn Lang (@Kathrynclang) March 3, 2020