It’s no secret that content is important.
What we publish on our blogs and anywhere else online plays a role role in building our authority as a brand.
That’s why we need to take it seriously and put the effort into creating content that truly shines.
And in this week’s #ContentWritingChat, we’re showing you how to establish your authority with the content you produce.
#ContentWritingChat Recap: Creating Content That Builds Your Brand Authority with Maria Duron
Welcome to another amazing week of #ContentWritingChat! ??
We’re so excited to be joined by our guest host, @mariaduron!
She’s a marketing coach and will be sharing her advice for creating content that builds your brand authority. ? pic.twitter.com/siO81AuLb8
— Express Writers (@ExpWriters) April 3, 2018
Our guest host this week was Maria Duron. She’s a marketing coach and speaker.
Q1: Why does content play such an important role in establishing your brand?
To kick off the chat, we asked everyone to share why content is so important for our brands. Here are a few of the responses we received so you can see just how valuable content can be:
A1: It’s an opportunity for people to sample your character and competence when they “meet” you via your posts, articles, and event tweets. #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
As Maria pointed out, your content is an opportunity for people to sample your character. They get to know who you are through your blog posts, videos, and social media posts.
A1) It’s important because it’s an extension of your brand. It’s your voice, your personality, how people will judge you, how they’ll decide if they continue to follow you.
Content is a vital organ to sustaining a brand online!#ContentWritingChat pic.twitter.com/W0jrni375X— Jason Schemmel – Podcaster. Speaker. #GSDChat?️ (@JasonSchemmel) April 3, 2018
Jason said content is your voice, your personality, how people will judge you, and how they’ll decide whether or not to follow you. It’s essential for building your brand online.
A1 Your brand is the perception others have of you. If you’re not publishing content that displays your expertise, you’re missing a huge opportunity to establish and control your brand. #contentwritingchat
— Bill Skowronski (@BillSkowronski) April 3, 2018
As Bill said, your brand is the perception others have of you. You’re truly missing out if you aren’t publishing content that showcases your expertise.
A1. Your #content will help readers will understand what you do in the industry, helping your brand build trust while educating your target audience. #ContentWritingChat
— SourceMedia (@SourceMediaCo) April 3, 2018
Content helps readers understand what you do, while also building trust with them.
A1: Content helps build authority and trust, especially content that readers find useful. They will likely come back to you as a knowledgeable source in the future too. #ContentWritingChat pic.twitter.com/dmusmmns5K
— Netvantage Marketing (@netvantage) April 3, 2018
Lexie pointed out that content helps build authority and trust when you can provide content your readers find useful. When you do this, they’re more likely to come back time and time again.
A1: Content helps people trust you! You could have a stellar background, but your potential audience might not understand that. Content gives your audience a way to try before they buy! #ContentWritingChat
— Amanda Cross (@amandacrossco) April 3, 2018
Amanda agrees that content is all about trust!
A1. Content helps to position you in your industry. It can support you in becoming thought leaders and provide value to your audience and customers. It establishes you as trustworthy. #ContentWritingChat
— Ben Hardicre (@BenHardicre) April 3, 2018
Through the content you produce, you can position yourself as an expert in your industry.
A1. Content is how your target audience gets to know you! They learn about your brand’s personality, your values, and your expertise in your field #ContentWritingChat
— Megan McCarthy (@ImMeganMcCarthy) April 3, 2018
Megan said content is how your target audience gets to know you. They can learn all about your brand’s personality and values this way.
Q2: What does it mean to have content that builds your brand authority?
So, what exactly can content do for you? Here’s what you need to know:
A2: As a professional at what you do, you need to know what your Unique Promise of Value is (UPV) or in marketing speak it’s a.k.a. Unique Value Proposition. What makes you so unique? #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
A2: Why do people go to you? Why and how do you help them? Your content needs to express + exude this in everything that you share. #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
Maria’s advice is to know what your unique promise of value is. Determine what makes you unique and incorporate that into the content you publish. Think about why people go to you and how you can help them.
A2. You can’t build your brand with crap content.
The only kind of content that will build your brand online is 10x content. You’ve got to be ten times better than anything else on the subject.
Research, time and creativity are keys to creating this. #ContentWritingChat
— Julia McCoy | Author, Educator, CEO (@JuliaEMcCoy) April 3, 2018
As Julia said, you can’t build your brand with crap content. You need to put your best work out there to build a loyal audience.
A2: Having content that builds your brand authority means creating quality content that helps your readers and likely sticks with them. #ContentWritingChat pic.twitter.com/J139AqmN8a
— Netvantage Marketing (@netvantage) April 3, 2018
Lexie knows that great content is going to stick with your audience for a long time.
A2: It means you’ve created content that sticks with people; they remember you (your brand) when they’re looking for “x” — it’s content that resonates, hits an emotional chord, answers a need.#ContentWritingChat https://t.co/rcsLaL9Npp
— ThinkSEM (@ThinkSEM) April 3, 2018
Sarah also agrees that great content will stick with people and help them remember you.
A2: Having content that builds your brand authority means having content that showcases your skills in your niche. Your content moves people to act, to think, to change their own lives for the better. They are inspired because they trust what you say. #ContentWritingChat
— Amanda Cross (@amandacrossco) April 3, 2018
Your content is also an opportunity to showcase your skills. Amanda said the work you publish should also move people to act, to think, and to change their own lives for the better.
A2: Producing and distributing high-quality content helps your brand emerge as a leader in your industry: the better your content, the higher your chances of gaining trust among potential customers!#ContentWritingChat pic.twitter.com/vF1Nrr2wl8
— @AndreaTorti90 (@andreatorti90) April 3, 2018
Content is essential in helping your brand emerge as a leader in the industry.
Q3: What are the key elements every piece of amazing content should have?
Now that you know the importance of content, we need to talk about what makes your content truly great. These are the key elements that everything you publish needs to have:
A3: It needs to be spoken/written in your brand voice or tone. #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
As Maria pointed out, your content needs to be spoken or written in your brand’s voice.
A3.
Great
content:??serves a purpose
??offers value
??is consistent w/ your brand (values, messaging, tone, etc.)
??is relevant
??communicates
your brand’s USP.
??generates engagement#ContentWritingChat pic.twitter.com/w1KIiUVlQc— Gabriela Cardoza (@CardozaGab) April 3, 2018
Gaby feels great content serves a purpose, offers value, is consistent with brand values, is relevant, communicates the brand’s USP, and generates engagement.
A3: every piece of content that you publish should provide some semblance of value to your target audience. Consistency, value, & relevancy make up the content trifecta. #ContentWritingChat
— Maria Marchewka (@_MariaMarchewka) April 3, 2018
Maria knows that content is all about providing value to your audience. Her trifecta consists of consistency, value, and relevancy.
A3) Info that educates the reader. There should be SOMETHING they can takeaway from the content you provide. The whole piece doesn’t have to be a lesson, but as long as the reader can learn something out of it, they’ll not only keep coming back, but share it.#ContentWritingChat pic.twitter.com/flGidQEeum
— Jason Schemmel – Podcaster. Speaker. #GSDChat?️ (@JasonSchemmel) April 3, 2018
Jason knows it’s important to educate your reader. You want them to take something away from the content they’ve consumed.
A3. Every piece of #content you create should provide value to the reader.
-Education on an industry topic
-How-to on a product/service
-Solution to a reader’s problem#ContentWritingChat— SourceMedia (@SourceMediaCo) April 3, 2018
Your content should provide value to your reader. You can do this by educating them on an industry topic, providing a how-to on a product or service, or giving them a solution to their problem.
A3: Amazing content should answer a need; be timely and relevant; it should tap into people’s emotions; and it must inspire the reader to take some type of desired action.#ContentWritingChat https://t.co/0dSPDuvmZG
— ThinkSEM (@ThinkSEM) April 3, 2018
Make sure you’re giving people an answer they’re searching for, while also being relevant and tapping into their emotions. As Sarah said, your work should inspire readers to take action.
A3: The ideal piece of content should be:
– Helpful (does it offer an answer people are really looking for?)
– Thorough (it doesn’t always mean it must be a 50,000 word post, though)
– Visually appealing (pics, infographics, videos)
– Repurposable#ContentWritingChat pic.twitter.com/MpjdNG2R33
— @AndreaTorti90 (@andreatorti90) April 3, 2018
Great content should be helpful, thorough, visually appealing, and easy to repurpose.
A3: Key elements: Good grammar, easy to read & decipher where an answer may be. Bullet points and headers can be extremely helpful too. Use images to break up long content and help get a point across. #ContentWritingChat pic.twitter.com/cVDC8bo7nL
— Netvantage Marketing (@netvantage) April 3, 2018
Lexie knows that good grammar is important! Your blog posts should also be easy to read.
A3: Content should be actionable and scannable. You shouldn’t waste your reader’s time with content that is unhelpful or poorly formatted. If your audience spends 5-10 minutes with you, what will they learn? #ContentWritingChat
— Amanda Cross (@amandacrossco) April 3, 2018
Make sure your content is always actionable and scannable. Amanda knows that wasting your readers’ time is a big no-no.
Q4: How can storytelling play a role in creating content that establishes your brand authority?
How does storytelling come into play for your brand? Check out these responses from the chat:
A4: Facts tell – stories sell. Nothing delivers your brand better than a story. #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
As Maria pointed out, stories sell. That’s why they’re worth incorporating into your content strategy.
A4: The Children’s Book Formula is – Once Upon a Time; Suddenly; Luckily; Happily Ever After #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
She suggests using the children’s book formula. “Once Upon a Time” sets the stage for something that happened where you were able to save the day. “Suddenly” addresses any obstacles or issues that were experienced along the way. “Luckily” details how you were able to save the day or solve the problem.
A4. #Storytelling allows a #brand to break away from a basic explanation of WHAT it does. It tells the reader WHY. This builds trust and brand authority. #ContentWritingChat
— SourceMedia (@SourceMediaCo) April 3, 2018
Instead of focusing on what you do, your story tells the audience WHY you do it.
A4. Storytelling provides an opportunity to show transparency and vulnerability. That builds trust and leads to brand authority. #ContentWritingChat
— Gene Petrov // Leadership & Marketing Consulting (@GenePetrovLMC) April 3, 2018
Gene feels storytelling is an opportunity for transparency and vulnerability.
A4. Storytelling allows you to delve a little deeper into the content you’re providing. It gives the reader more background and a better understanding. It allows you to build a relationship and trust with your audience. #ContentWritingChat
— Ben Hardicre (@BenHardicre) April 3, 2018
You can use stories to give your audience more background to provide them with a better understand of your brand. This can be key in building a relationship with them.
A4: Storytelling is a tactic to keep people engaged. We all love stories. They’re relatable, easy to understand, and they’re more aspirational than advisory. That’s everything a brand whats to be. #ContentWritingChat
— Narmadhaa (@s_narmadhaa) April 3, 2018
Storytelling is a great way to keep your audience engaged.
A4 Storytelling is a huge creative component of good content. I like to start my blogs out with a storytelling hook.
I’m also testing a LOT of storytelling in the upcoming masterclass I’m launching this week. ✨ #ContentWritingChat
— Julia McCoy | Author, Educator, CEO (@JuliaEMcCoy) April 3, 2018
Even Julia sees the value in storytelling, as she uses this tactic to start off her blog posts.
Q5: What does your brand-building content marketing strategy look like?
We asked everyone to share what their content strategy looks like and here’s what a few of them had to say:
A5: Our content marketing strategy starts with getting to know our audience. What do they want from us and how can we help them to build a relationship. #ContentWritingChat pic.twitter.com/GxPcPRTIYV
— Netvantage Marketing (@netvantage) April 3, 2018
It’s all about getting to know your audience first! As Lexie said, you need to determine what your audience wants from you and how you can help.
A5: Our strategy is based on researching our target personas. We focus on creating relevant content that is actionable, addresses their pain points and is engaging/relatable. #ContentWritingChat
— Launch Marketing (@LaunchMktg) April 3, 2018
Researching your target persona is an essential first step in creating content that’s relevant to them.
A5. Many things go into a strong content strategy. A few I use: live surveying of my audience, catering to the stages of sales awareness, researching & writing on SEO/brand awareness topics, using an editorial calendar, and having a maintenance plan in place. #ContentWritingChat
— Julia McCoy | Author, Educator, CEO (@JuliaEMcCoy) April 3, 2018
Julia’s content strategy includes a number of steps, which all starts with surveying her audience.
A5: Reviewing engagement, looking for patterns, answering them in my email lists, blogs and videos, then creating products and services to solve these problems. #ContentWritingChat https://t.co/OaBZT6lsym
— Carlarjenkins (@carlarjenkins) April 3, 2018
Carla shared some great advice about reviewing questions your audience has been asking. You can then provide answers through your email newsletters, blog posts, etc.
A5:
• Honesty. The audience isn’t going to stick around a phoney brand.
• Knowing and delivering what the audience wants.#ContentWritingChat— Narmadhaa (@s_narmadhaa) April 3, 2018
Honesty and delivering what your audience wants are two key features of great content.
Q6: Once you’ve published new content, how can you spread the word to get more traction on the work you created?
Your blog post is live, now what? These tips will help you get more traffic to your posts:
A6: Use your establish networks but know that plan ahead of time. Which networks make sense for this content? Who are you writing for? #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
Maria’s advice is to use your established social media networks to spread the word. Think about where your audience is and share your work there.
A6 Send to your email list! Make sure you are following best practices to avoid being hidden in spam folders.
Promote on social media with strong visuals and copy.
We only use organic (non sponsored) methods to promote @ExpWriters content. It works! #ContentWritingChat
— Julia McCoy | Author, Educator, CEO (@JuliaEMcCoy) April 3, 2018
One great way to get more traction is to send your new blog post to your email list.
A6: Depends on the audience and the brand’s content strategy. But generally,
• Social media
• Email campaigns/newsletters
• Onboarding emails (if relevant)
• Third-party advertising
• Guest blogging
• Influencers
• Repurposing as videos, lists, etc#ContentWritingChat— Narmadhaa (@s_narmadhaa) April 3, 2018
Social media, email campaigns, and guest blogging are just a few great ideas that Narmadhaa shared with us.
A6: The right social media channels are a great way to get your content seen. But know where your audience is and focus your attention there. Don’t “spray and pray!” Be exacting#ContentWritingChat
— Danielle Bullen Love (@daniellewriter) April 3, 2018
Make sure you’re choosing the right social media platforms so you can actually reach your audience.
A6 Share on all your platforms, don’t be scared to post it again a week or two. Make sure you engage with all the comments and tag the appropriate people you want to see it or talk about. #contentwritingchat
— Jade Alberts Consulting (@Jade_A_Consult) April 3, 2018
Don’t be afraid to share your content again shortly after the first post. You want to get as many eyes on your post as possible.
A6b: To get a little more creative, you can do a teaser on Facebook Live and share some of the content from the post. Then, lead them back to your site for the full post. ?? #ContentWritingChat
— Rachel (@redheadrachel) April 3, 2018
You can even go live on Facebook and do a little teaser of your new blog post. Share a few tips from the post to entice them, then lead them to your post to read the rest.
A6: Contact anyone you’ve linked to in the content. If you linked to them in a piece of quality content, they will likely be happy to share and spread the word. Also, don’t be afraid to share it on social. #ContentWritingChat pic.twitter.com/Eyt9psh6ti
— Netvantage Marketing (@netvantage) April 3, 2018
Don’t forget to contact anyone who was featured in the post. Odds are, they’ll want to share it with their audience too.
A6) Share it repeatedly, tagging or hashtagging to different audiences. Join conversations where there are opportunities to share. Make relevant connections between your content and various trending topics, happenings in the news, etc. #ContentWritingChat
— Jeremy Bond (@JeremyDBond) April 3, 2018
Share your content repeatedly to spread the word. You can also experiment with different hashtags to see what gets the best results.
Q7: How will you know if you’re seeing the desired results from the content you create? What does successful content actually look like?
To determine whether or not you content is a hit, keep this advice in mind:
A7: What’s the end goal? It’s the question for anything – keep asking WHY till you get to the core of what would make any effort you put forth “successful” to you. #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
What’s your end goal? As Maria pointed out, you need to know what you’re working to achieve in order to track the right metrics.
A7: 1. Define your goals; 2. Take action; 3. Measure your results; 4. Did it work? #ContentWritingChat but you have to know what you want to know if you got it! https://t.co/azcGV2sfIY
— Kathryn Lang (@Kathrynclang) April 3, 2018
Kathryn’s steps include defining your goals, taking action, measuring your results, and then seeing how your content performed.
A7: The definition of “success” is contingent on the goals that you set from the beginning. When you know where you want to go, you’ll be able to understand if you’re getting closer to what you’re trying to achieve! #ContentWritingChat
— Flying Cork (@flyingcorkpgh) April 3, 2018
When you know where you want to go, you’ll be able to understand if you’re getting closer.
A7. Look at #engagement on the #content (comments, shares) and if readers engage with your call-to-action. #ContentWritingChat
— SourceMedia (@SourceMediaCo) April 3, 2018
Keep an eye on engagement, as this can be a great indicator of success if your mission was to spark conversation.
A7. For some, successful content converts interested people into customers. For others, it converts those customers into brand advocates. When your content starts a conversation, you know you’ve got something #contentwritingchat
— allison ryder (@allisonryder) April 3, 2018
For many people, they want to see those conversions rolling in.
A7 The brand building analytics are great, but the bottom line is are you getting sales or leads? That’s the bottom line. If you don’t change your message or have someone come in and help #ContentWritingChat
— Jade Alberts Consulting (@Jade_A_Consult) April 3, 2018
As Jade said, many times it’s all about the sales or leads you’re generating.
A7: Each piece you produce could have a different view of success. Some potential measurements: page views, comments, email sign ups, contact form emails, clicking certain links, etc. You get to define success! #ContentWritingChat
— Amanda Cross (@amandacrossco) April 3, 2018
A7: I believe successful content is measured by how engaged your audience is with your content. Are they reacting, commenting & most importantly, sharing your content with their friends? #ContentWritingChat https://t.co/O2eAkExMeW
— Eddie Garrison #FacebookLive ? (@EddieGarrison) April 3, 2018
Every piece of content you produce can have a different view of success. Eddie said it could be page views, comments, email sign-ups, etc. It all depends what you’re working toward.
Q8: Which brands create stand-out content in their industry? And what can we learn from them?
These brands are worth watching to draw inspiration from! Make sure you check them out:
A8: There are many good ones out there – My faves are: @Disney b/c they absolutely know all the spaces and universes they operate in.. If you can read, Inside the Magic Kingdom -7 Keys to Disney’s Success it’s a great framework. #contentwritingchat
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
A8: Another fave is @Cinnabon because they are human, engaging and always listening. #contentwritingchat *I KNOW you’re listening 😉
— Maria Elena Duron #MarketingCoachMaria (@mariaduron) April 3, 2018
Disney and Cinnabon are two brands that stand out to Maria.
A8: That’s an easy answer, @ExpWriters! Your team consistently provides quality content. #ContentWritingChat pic.twitter.com/oI3rIxcZuw
— Netvantage Marketing (@netvantage) April 3, 2018
Lexie kindly mentioned our team here at Express Writers!
A8: I love content from @buffer! They always seem to have amazing, long-form content up their sleeves. Also, the content from @ConvertKit and @teachable is amazing too! #ContentWritingChat
— Amanda Cross (@amandacrossco) April 3, 2018
Amanda is a fan of Buffer, ConvertKit, and Teachable.
A8 Brands creating GREAT (10x) content:@BuzzSumo @CMIContent @CoSchedule @smartbloggerhq #ContentWritingChat
— Julia McCoy | Author, Educator, CEO (@JuliaEMcCoy) April 3, 2018
For Julia, some of her favorites include BuzzSumo, Content Marketing Institute, CoSchedule, and Smart Blogger HQ.
That’s easy. @CMIContent because they create meaningful long-form content. Plus, though they share older articles—they always update them first.
I also love @buffer, @semrush, and, @ExpWriters. #ContentWritingChat— Narmadhaa (@s_narmadhaa) April 3, 2018
Narmadhaa reads content from Buffer, SEMrush, and Express Writers.
A8: There are a lot of personal brands that are great role models for any individual or business. People like @garyvee, @marieforleo, @SunnyLenarduzzi, @PatFlynn, and @amandabuccifit. They bring value through entertainment and information. #ContentWritingChat
— Terry Schilling (@tschill86) April 3, 2018
Some of Terry’s go-to brands include Gary Vaynerchuk, Pat Flynn, and Marie Forleo.
Come join the fun! #ContentWritingChat happens every Tuesday at 10 AM Central on Twitter! Just follow @ExpWriters and @writingchat for all the latest.