With a brand new year upon us, we need to make sure we’re prepared with an incredible content marketing plan that’ll make our brands stand out and attract the right people.
But wait… How do you do that?!
In the latest #ContentWritingChat, we shared some of the basics of creating a content marketing plan for 2020. And we’ve rounded up some of the advice from this month’s chat in value-packed recap. Get ready to take some notes!
#ContentWritingChat Recap: Creating a Strong Content Marketing Plan for 2020
Welcome to #ContentWritingChat, friends!
We hope your 2020 has been off to an incredible start so far.
Today, we’re kicking off the new year with a chat all about creating your content marketing plan! pic.twitter.com/6M6u5TfgfD
— Express Writers | Your Content Writing Team (@ExpWriters) January 7, 2020
To start the year off, we decided to forgo a guest and host a community chat where the spotlight is on our incredible chat participants. And they certainly didn’t disappoint! Everyone chimed in to share their amazing advice so all of our content marketing efforts can benefit the year ahead.
Q1: An ideal first step in creating a content marketing plan is to set your goals. What are some common goals you might want to achieve?
Haven’t decided on your content marketing goals for this year? Don’t panic! These suggestions from the chat will give you some ideas of what you should focus on:
A1 Some common goals for the content may be:
To grow awareness
To educate
To inspire
To serve existing customers
To introduce something new (service or product)It all comes down to meeting people where they are on the customer journey #ContentWritingChat https://t.co/ZVcj4yyXKc
— Gene Petrov – LDRBRND (@LDRBRND) January 7, 2020
Gene mentioned a number of great goals that many brand set out to achieve. You may aim to grow awareness, educate your audience, inspire your audience, serve your existing customers, or introduce a new product or service.
A1.
Common #marketing
GOALS for 2020Brand awareness
Increased sales
Thought leadership
Build customer relas
Improve brand loyalty
Improve brand reputation
Grow market share
Build stakeholder relas
Improved targeting
Explore new mediums#ContentWritingChat pic.twitter.com/mieF3O4AOM— Gabriela Cardoza (@CardozaGab) January 7, 2020
Gaby suggested increased sales, thought leadership, and improving your brand reputation, among other goals that you might want to work toward this year.
A1: One goal for many of my clients is – consistency. They’re not consistent with their content. Your audience needs to be able to count on regular posts – otherwise, they may turn elsewhere. #ContentWritingChat
— Michelle Garrett (@PRisUs) January 7, 2020
Consistency is definitely important if you want to stay top-of-mind for your audience! As Michelle pointed out, people could turn to your competitors if you aren’t working to keep their attention.
A1: My biggest content goal is to create valuable content for readers. I don’t want anyone to feel like they wasted their time reading through something I wrote. #ContentWritingChat
— Netvantage Marketing (@netvantage) January 7, 2020
Lexie knows that providing valuable content for your readers is always a goal to strive for. You want your readers to feel like they’ve gotten something out of your content.
A1) Hey #ContentWritingChat peeps!
Goals to set for content marketing are KPIs that *matter*
Remember that Reach/Impressions/Views are just vanity metrics. Clicks, conversions, downloads, comments, etc. are ones that affect the bottom line. pic.twitter.com/UNabhbrpMD
— Jason Schemmel – Speaker & Podcaster #GSDChat ️ (@JasonSchemmel) January 7, 2020
And remember, don’t worry about vanity metrics such as reach, impressions, and views. Jason feels the metrics that truly matter are things like clicks, conversions, downloads, and comments.
Q2: It’s also important to decide which content channels will be best for your brand. How do you choose? And what’s your go-to: blogs, videos, or podcasts?
These tips will help you decide where you should direct your content creation efforts so you can ensure you’ll be successful:
A2
WHAT
channels =
best for my brand?____________________
ASK
yourself❓Where = my audience
❓What = my message
❓What = my USP
❓What = my goals
❓Where does my voice fit
❓What = my strengths
❓What = my resourcesFOCUS
your efforts#Contentwritingchat #marketing pic.twitter.com/Syyl4pTw5r— Gabriela Cardoza (@CardozaGab) January 7, 2020
Gaby shared some great questions you should ask yourself before making a decision. She encourages you to ask things like where your audience spends their time online, what your goals are, and what your strengths are. It’s important to be where your audience is, but you also need to consider which content formats allow you to shine.
A2: Share your content where your audience is! Trial & error are crucial in determining what form of content is best for your brand. Remember that everyone takes in content differently so you might benefit from providing the same info in multiple ways. #ContentWritingChat
— Netvantage Marketing (@netvantage) January 7, 2020
Sometimes it takes a little trial and error to figure out what works for you, so don’t be afraid to change your course if needed.
A2 Go where your community is maybe a bit cliche but it is incredibly true. Find a way to deliver content that builds on strength. But also spend some time experimenting with a format that may be new (think 80/20). Video is a big focus for me in 2020. #ContentWritingChat https://t.co/XFBoHYpZvI
— Gene Petrov – LDRBRND (@LDRBRND) January 7, 2020
Gene suggests experimenting with other content formats as well. After all, it can’t hurt to try something new and at least you’ll be able to say you tried. If it doesn’t work out, then no harm done!
A2: It comes back to data. If you know that written content is working well, see which topics are getting the most interest and double-down on that in media that you experiment with. Video and audio are only gaining popularity, so it can’t hurt to play around. #contentwritingchat https://t.co/lWYWI4VplD
— ContactMonkey (@contactmonkey) January 7, 2020
If you’re already creating a variety of content, look at your analytics to see what’s been working for you so far. This will give you an indication of where you should be directing the majority of your attention.
A2) First, realize you can’t be *everywhere* and make it work. Most teams aren’t big enough to handle that amount of work.
Pick 2-3 and rock them out the best you can with consistent, valuable content. Be present, responsive, and active.#ContentWritingChat pic.twitter.com/bhgaVTeJMf
— Jason Schemmel – Speaker & Podcaster #GSDChat ️ (@JasonSchemmel) January 7, 2020
Jason suggests picking two or three formats and putting your all into those. The key is to share content that’s valuable and to also be consistent with posting.
A2:
Pick one leading content channel…master it… THEN move on to the next.
This is how to build a real presence and biz revenue!
My channel of mastery = blogging. <1% of our sales come from social media… our prospects come from the Write Blog #ContentWritingChat pic.twitter.com/FUMzKUVAG9
— Julia McCoy (@JuliaEMcCoy) January 7, 2020
Julia recommends picking one channel and mastering it first before introducing something else into your strategy.
Q3: Once you’ve chosen your main content channels, you have to think about the topics you’ll cover. How do you decide what to talk about?
It can be challenging to come up with content topics, but it doesn’t have to be stressful when you remember these tips:
A3
You need a STRATEGY!
DON’T waste time on endless topic research without a clear strategy defining your goals, audience, sales cycle.
(this was why my revenue didn’t grow early on!)
I talk about this here (& how to do it) https://t.co/qFoFnISiAF #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) January 7, 2020
As Julia shared, you need to have a strategy first. You need to define your goals, know your audience, and plan out your sales cycle. Once you have a strategy in place, then you can begin brainstorming topics that fit into the bigger picture.
A3: Research what is trending and what is relevant to your audience. It’s important to always keep your audience in mind and understand what they want/need. #ContentWritingChat
— Tamara (@itstamaragt) January 7, 2020
Do some research to figure out what’s relevant to your audience. When creating your content marketing plan, it’s always important that you choose topics that are going to appeal to your audience’s wants and needs.
A3 Cover the topics your community cares about. Pay attention to what they are saying. Listen (really listen) and then try to find a way to address what they are saying. Tell a story that might help illustrate how you can help overcome an obstacle. #ContentWritingChat https://t.co/OGZvbeCp9C
— Gene Petrov – LDRBRND (@LDRBRND) January 7, 2020
Make sure you’re paying attention to what your audience is saying. If you really listen, you’ll pick up on various struggles they may be dealing with. And from there, you can create the content that solves their biggest problems.
a3. start with answering your audience. use either @semrush or @answerthepublic to find topics and conversation starters for your brand#ContentWritingChat https://t.co/jybqQTQyQG
— Maddie Clark (@maddieclarksem) January 7, 2020
Maddie suggests using tools like SEMrush or Answer the Public to find topics for your upcoming content. There’s a ton of information there if you look for it!
A3: If you’re ever really stuck on content ideas, ASK YOUR AUDIENCE.
They’ll tell you what they’re struggling with and what they’d like to learn from you. You just need to pay attention. #ContentWritingChat
— Rachel (@redheadrachel) January 7, 2020
And of course, it never hurts to just ask your audience what they want to see from you. Ask what they’re struggling with and what they’re interested in. They’ll tell you. You just need to listen to what they have to say and deliver.
A3: By conducting an extensive research on the target audience needs. Another way is by conducting surveys and reading your target audience discussions on blogs or forums.
Doing all these will give you an insight into what they really want.#ContentWritingChat
— Oluwafemi Oyelola (@meetoluwafemi) January 7, 2020
Oluwafemi agrees that asking your audience is a great way to go. Create a survey and send it to your audience. You can also find your target audience on other blogs and forums and engage in the conversations they’re having to get to know them better.
A3 —
1- Asking what our users’ want, problems they’re facing
2 – Through quora & Reddit threads ( its a goldmine)
3 – Analyzing what our competitors are up to#contentwritingchat— SEO Charge (@seocharge_) January 7, 2020
You can also scroll through Quora or Reddit to generate new ideas. Or you can check in on your competitors to see what they’re up to. Just make sure you aren’t copying them! You can, however, see if you notice any gaps in their content strategy or if their audience is asking for specific content.
Q4: Do you have any advice for filling up your content marketing plan’s content calendar months in advance?
You’ll always know what to post and when if you follow this advice from the chat:
A4: Yes! Look at the content you have already created that is popular with your audience and figure out how you can expand on it or create a unique spin on it! #ContentWritingChat
— Netvantage Marketing (@netvantage) January 7, 2020
Lexie suggests looking at some of your past content and figuring out what has been popular before. You can expand on that topic or find a way to put a new spin on it.
A4: One point that works for some businesses to help fill a content calendar months in advance is seasonal content. Also holidays. #ContentWritingChat
— Michelle Garrett (@PRisUs) January 7, 2020
When creating your content marketing plan, it helps to consider seasonal content first. This will ensure you’re posting it in a timely manner, instead of scrambling to create it at the last minute. Always give yourself ample time to work on holiday posts!
A4.
Consume content yourself!
That will help you:
Curate content that
you find valuable & that
you think aligns w/ your brand.It will help inspire you
to create new content + ideas!#ContentWritingChat— Gabriela Cardoza (@CardozaGab) January 7, 2020
Gaby suggests consuming content yourself to come up with fresh ideas. It just might help get those creative juices flowing.
A4: Be aware of changes and trends in the market. If something new arises, tweak the content you have in your funnel. You want to ensure your content is always up to date! #ContentWritingChat
— Tamara (@itstamaragt) January 7, 2020
Tamara’s advice is to be aware of any changes or trends that come up in your industry. These could be worthwhile content topics to write about.
A4. If you are filling up your calendar in advance, make sure the topics you have planned will still be relevant by the time you release the content. It will serve no use to your audience if the content you write for them isn’t relevant anymore.#ContentWritingChat
— Felix J. Akande (@FelixJAkande) January 7, 2020
It’s also important to ensure your content will be relevant by the time you’re due to post it. You don’t want it to already be stale by its publication date!
A4 If creating content calendars months in advance, focus on evergreen content there and make time to fill it in with current topics.
That way you are always relevant and can still harness topical things and relationships.#ContentWritingChat
— Ashley Ashbee (@cartooninperson) January 7, 2020
Focusing on evergreen content is a great way to guarantee your posts, videos, etc. will always be relevant.
Q5: Once your content has been created, how can you distribute it and spread the word to get more eyes on your work?
These tips will help you generate plenty of traction for the content you’ve worked so hard to bring to life:
A5
Think about the social channels your audience lives on.
Where are they the most active? Spend the majority of your time promoting there.
Don’t overdo it with too many platforms, just the right ones #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) January 7, 2020
A5
EMAIL & Facebook groups
With the amount of noise now happening on so many leading social platforms, these two channels are a way to break through the noise and get your new content seen by your audience.
For me, they outperform all other channels!#ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) January 7, 2020
Julia says to share your content to the social media platforms that your audience is most active on. This is how you increase the likelihood that they’ll see what you’ve created. For her, email and Facebook groups are key.
A5: Be sure to share it on social media platforms where your audience is. You created the content for them, help them find it!
If anyone is quoted or sourced in the content you created, let them know so they can share it too. #ContentWritingChat
— Netvantage Marketing (@netvantage) January 7, 2020
And if you have quoted or sourced anyone in the content, let them know! They just might share it with their audience.
A5 —
Retarget your existing your audience
Send a super personalized email blast
Create an infographic
Cross-promote with valuable bylines
Mention your sources and ask for a share
Team up with other bloggers#ContentWritingChat— SEO Charge (@seocharge_) January 7, 2020
Other ideas you can use to boost traffic include: creating an infographic for your content, retargeting your audience, or sending an email newsletter.
A5
Repurposing/Recycling/Upcycling all come to mind here
Essentially get the most mileage out of the content by transferring to a different channel and a different medium
Video to podcast, blog, infographic, etc or vice versa#ContentWritingChat https://t.co/BJnwAk5Ezm
— Gene Petrov – LDRBRND (@LDRBRND) January 7, 2020
It’s also beneficial to repurpose/recycle/upcycle! This will help you get the most out of the content you’ve already worked hard to create.
A5. Don’t be afraid to share your work! And repurpose it. For example, a blog post can then be pitched to a publication who may want to feature it.
Or a contributed article may later be republished via LinkedIn or Medium, for example. #ContentWritingChat
— Michelle Garrett (@PRisUs) January 7, 2020
And as Michelle said, don’t be afraid to share your work. Be proud of it. Confidently spread the word to others who need it.
Q6: How often should you check in to see if you’re making progress toward your goals with your content marketing plan?
Weekly? Monthly? Quarterly? What’s the right way to go? Consider this advice:
A6: This is a tough one! Sometimes you don’t see immediate results so check frequently, but don’t throw in the towel if the content didn’t take off right away. Be willing to make adjustments to the content after a few months if you aren’t getting results. #ContentWritingChat
— Netvantage Marketing (@netvantage) January 7, 2020
As Lexie pointed out, you won’t always see immediate results, so don’t get frustrated and throw in the towel too quickly. Make adjustments as needed and keep moving forward.
A6.
Set
up a regular
process to track your efforts!Be consistent.
For me,
it’s:Monthly.
Quarterly.
Yearly.Then I pull
reports that
year over year to
look for patterns + opportunities.#ContentWritingChat— Gabriela Cardoza (@CardozaGab) January 7, 2020
For Gaby, she has a regular process to track the results of her content marketing plan. She reviews everything monthly, quarterly, and yearly. And she keeps an eye out for patterns and opportunities that appear from year to year.
A6
Site growth ✅ I check @SEMrush bi-weekly for all 4 of my sites my main focus is @ExpWriters (I am planning to accelerate content on my other sites in 2020!)
Convos & revenue ✅ I check with my team DAILY for prospect conversations & sales (results!)#ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) January 7, 2020
Julia likes to check SEMrush for stats on a bi-weekly basis for all four of the sites she manages.
a6. I check monthly for organic content. Checking too often can lead to misjudgment in performance. Not checking enough can lead to missed opportunities as current events happen.#ContentWritingChat https://t.co/nlpLj0azAO
— Maddie Clark (@maddieclarksem) January 7, 2020
Maddie prefers a monthly approach. This gives you plenty of data to review without obsessing over the numbers too much.
Q7: If you aren’t seeing the results you hoped for, how do you turn things around?
First, don’t panic. Next, follow this advice:
A7: Start by reading the content out loud. You may realize that the content isn’t as clear or helpful as you originally thought. Look into any technical issues that may turn users away. Lastly, ask your audience for feedback. #ContentWritingChat
— Netvantage Marketing (@netvantage) January 7, 2020
Lexie suggests reviewing your content. Is it as clear and as helpful as you initially thought? Are there any technical issues? And if you want, you can even directly ask your audience for their thoughts.
A7
You’re #marketing
results aren’t
what you hoped for?__
Look for….
Patterns
Gaps
Changesin your
analyticscontextualize the data
& find possible causesTiming
CTA
Targeting
Platforms
Other errors
…Use the insight to test + adjust.#ContentWritingChat pic.twitter.com/tlW8yWg2wc
— Gabriela Cardoza (@CardozaGab) January 7, 2020
Gaby’s advice is to look for patterns, gaps, and changes in your analytics.
Test
Test
Test
A7: The more things change, the more they remain the same. One day something can work and the next, it doesn’t at all. There are so many variables to be accounted for.#ContentWritingChat https://t.co/hcZLtJFh2l— Lori Anding Heart-based Smallbiz SoMe Advocate (@southbaysome) January 7, 2020
And of course, make sure you’re testing to see what works and what doesn’t!
A7 1/2
1. Failure and zero results HAPPEN. (Even to me – especially at the beginning!)
➡️ DO NOT QUIT ⬅️
…This is critical.
Remember…
It takes 12-24 months to see results
mistakes and failures are landmarks on the path to successKEEP GOING#ContentWritingChat pic.twitter.com/fzvBz4qAWd
— Julia McCoy (@JuliaEMcCoy) January 7, 2020
Just remember Julia’s advice: KEEP GOING.
Q8: Which tools will you be relying on to make your job easier and keep you on track with your content marketing plan?
These tools are definitely worth checking out:
A8.
Let’s
see…–@Buffer
–@sproutsocial
-Built-in analytics
–@Slack
-Outlook Calendar& many more#ContentWritingChat
— Gabriela Cardoza (@CardozaGab) January 7, 2020
Gaby’s favorites include Buffer, Sprout Social, Slack, and Outlook Calendar.
a8. I rely a lot on @semrush and @answerthepublic for content marketing. I use SEMRush for both topic and competitive research and Answer the Public for topic research #ContentWritingChat https://t.co/8f3azcw5PX
— Maddie Clark (@maddieclarksem) January 7, 2020
Maddie’s go-to tools include SEMrush and Answer the Public.
A8 —
1 – @semrush
2- @BuzzSumo
3- @AwarioApp
4- @yoast
5- @Sendible
6- @Mailchimp
7- @wistia #ContentWritingChat
— SEO Charge (@seocharge_) January 7, 2020
BuzzSumo and Yoast are also must-have tools!
A8.
We are generally using@hootsuite@semrush @HubSpot @asana
to manage the #contentmarketing plans and efforts. This makes work bit easier. #ContentWritingChat
— ⚡ Vraj Shah (@vrajshahspeaks) January 7, 2020
Hootsuite, HubSpot, and Asana are also popular tools.
Ready to join the next #ContentWritingChat? We chat on the first Tuesday of every month at 10 AM Central! Just follow @ExpWriters and @writingchat for all the latest.