Did you miss #ContentWritingChat this week? There’s no need to worry! We’ve put together a recap of this Tuesday’s chat so you wouldn’t miss a thing.
#ContentWritingChat Recap: The Value of High-Quality Content for Today’s Brand Audiences with SPROUT Content
Join us for #ContentWritingChat on August 16th at 10 AM CDT with @debwilliams23 from @SPROUTcontent! pic.twitter.com/Nd1ey9b1Ys
— Express Writers (@ExpWriters) August 9, 2016
Our guest host this week was Debbie Williams. Debbie is the Co-Founder and Chief Content Officer at SPROUT Content.
Q1: Why is it important to create the highest quality content for your audience?
You hear people say all the time that you need to create high-quality content for your audience. Why is it so important? Here’s what some of the participants in Tuesday’s chat had to say:
A1: #Content is your 24/7 sales team & direct conversation with your customers #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Debbie said your content can act as a 24/7 sales team. It helps you to directly connect with and provide value to your audience.
A1: High quality content can establish you as an authority figure. It also builds trust & keeps people coming back. #contentwritingchat
— Netvantage Marketing (@netvantage) August 16, 2016
High-quality content helps to establish you as an authority figure in your field and can also build trust.
@ExpWriters A1: Because high-quality content keeps your audience coming back for more! #contentwritingchat
— MioDatos (@MioDatos) August 16, 2016
If you provide quality content for your audience, they’re going to keep coming back to you for more.
A1. You want to educate & excite your audience. Present content that’s meaningful. Something of value they can apply #ContentWritingChat
— Alesia Hendley (@thesmoothfactor) August 16, 2016
Alesia said you should aim to educate and excite your audience with your content. How can you provide value to them?
A1) Time is our most valuable resource. Don’t waste readers time w/ irrelevant content. If you do, they won’t be back. #ContentWritingChat
— Jeff Reno(e) (@Renoe) August 16, 2016
Great answer from Jenn! She said time is our most valuable resource and we shouldn’t waste the time of our readers by sharing irrelevant content.
#ContentWritingChat A1: Your audience is looking for guides, news & new takes on things, so high-quality content = credibility.
— New Jupiter Media (@NewJupiterMedia) August 16, 2016
High-quality content can help build the credibility of you and your brand.
A1 Your online content is YOUR BRAND. What you publish represents you, in reputation & level. So, put out your best #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) August 16, 2016
Our CEO, Julia, knows the content you publish is a representation of your brand. Make sure you’re putting your best foot forward by sharing only the best with your audience.
@writingchat A1 I feel because they deserve the best when they visit my website. #ContentWritingChat
— Atulmaharaj (@Atulmaharaj) August 16, 2016
As Atulmaharaj said, he feels his audience deserves the best. Your audience does too! Make sure you provide top-notch content every single time you publish.
A1: I guess my question would be, why wouldn’t you want to provide highest quality content? Strive to be the best! #ContentWritingChat
— Zachary Fenell (@zacharyfenell) August 16, 2016
Why wouldn’t you want to provide the highest quality content? Zachary said you should strive to be the best.
Q2: How can your content position you as an authority in your field?
As you build your brand, you’re likely seeking to become an authority in your field. How can your content help you do that? Let’s find out:
A2: A solid #Contentstrategy helps you plan for, optimize, share & govern your message #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Debbie said you should create a content strategy so you can plan and optimize the content you’re sharing online.
A2: By being a resource…helpful…credible…shared/engaged with…something that’s referenced #ContentWritingChat https://t.co/FDecRrm7Jh
— ThinkSEM (@ThinkSEM) August 16, 2016
Sarah’s advice is to become a resource for your audience. Be helpful and credible.
A2 If your content answers someone’s question or solves their problems, you’ve earned the authority to be a resource. #ContentWritingChat
— Bill Skowronski (@BillSkowronski) August 16, 2016
Aim to answer the questions your audience is asking or solve the problems they’re facing. This will help you become an authority in your field.
A2b. Great content = actionable tips, detailed examples & explanations that go above + beyond. #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) August 16, 2016
Kristen feels great content is filled with actionable tips, detailed examples, and explanations. When you go that extra mile, it really helps to build your authority.
A2. Go deep. Show your expertise with solidly-written case studies. Provide answers, become a go-to source. #contentwritingchat
— Ecreativeworks (@ECWseo) August 16, 2016
Consider sharing case studies with your audience. Not only does it show off your expertise, but it helps establish you as a reputable source.
Q3: How can you figure out what kind of content your audience is looking for?
Now that you know why it’s important to create high-quality content, how can you figure out what you should create? Here are a few tips to find out what your audience is looking for:
A3: Talk to #sales teams & find out what prospects are asking & need to know #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Great advice from Debbie! She suggests reaching out to the sales team for your brand to find out what prospects are asking. Create content that addresses those concerns. If you don’t have a sales team, you can still tune into your audience by checking responses you receive on email or social media.
A3: At first, trial & error. Then, w/data, you look at what’s engaging/converting them & do that #ContentWritingChat https://t.co/pekcaI1kXt
— ThinkSEM (@ThinkSEM) August 16, 2016
Sarah knows that it can take a little trial and error to figure out what your audience is truly interested in. Make sure you’re keeping an eye on your analytics to see what people are engaging with and where they’re converting.
A3: This is where engaging w/ your audience is huge! Either ask them, see which content received the most feedback, etc. #contentwritingchat
— MioDatos (@MioDatos) August 16, 2016
A3: Ask them! There isn’t a better way to find out what kind of content they want. #contentwritingchat
— Netvantage Marketing (@netvantage) August 16, 2016
A3. Just ask ’em! Use surveys via social or email, strike up convos in forums, FB groups & Twitter chats. #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) August 16, 2016
Quite a few of you had the same answer for this question. Ask them! Don’t be afraid to reach out to your audience and ask what they’d like to see. Ask what they’re struggling with and what they’re interested in. There’s no guessing involved here. They’ll tell you what they want.
A3 Figure out their pain points and address them with great answers! #contentwritingchat https://t.co/9Ul4zWk7A1
— Debi Norton (@BRAVOMedia1) August 16, 2016
Determine the pain points of your audience and provide content that helps resolve them.
A3 Using social media analytics to see which posts are getting the most engagement, along with monitoring comments #ContentWritingChat
— CoSchedule (@CoSchedule) August 16, 2016
You can use your social media analytics to see which posts get the most engagement. That’s a clue to what your audience enjoys.
Q4: Discuss features that make up a high-quality, readable online content piece.
So, what makes a great piece of online content? Here’s what some people said in Tuesday’s chat:
A4: Great intro, tell them something they didn’t know, hook them in the beginning #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
A4: Edit for #content of value, not more words and fluff just to make it longer. Quality not quantity #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Debbie recommends writing a great introduction to your content. You want to hook them in the beginning to keep them reading. She also said to focus on quality over quantity. Don’t add more words to make your piece longer. It’s just fluff.
A4 Being THE most in-depth piece on the topic. Taking the time, research, WORK to get there. Be the anti of superficial. #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) August 16, 2016
Julia said you should create the most in-depth piece of the topic. Do your research and write the best piece you possibly can.
A4. Use relevant, simple headings to break up text & bullet points to break down detailed lists & ideas. #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) August 16, 2016
Don’t forget formatting when writing your articles. Kristen suggests using headings to break-up text and bullet points for detailed lists and ideas.
A4. Clean format, language your audience understands, proper grammar. Headings are also important. #ContentWritingChat
— Megan McCarthy (@thlittleartiste) August 16, 2016
You should also write in a way that’s understandable and relatable for your audience. Always keep them in mind whenever you’re creating content. Don’t forget to use proper grammar!
#ContentWritingChat A4b: Make a piece easier to digest by including HELPFUL elements e.g. image demonstrations, videos, examples, etc.
— New Jupiter Media (@NewJupiterMedia) August 16, 2016
Including images, videos, and examples that are relevant to your content are also helpful for your audience.
A4: Make sure it’s easy to share. Provide quotes that have social sharing built in. Link back to any sources. #contentwritingchat
— BrandBlox (@BrandBloxNet) August 16, 2016
Make your content easy to share as well. You can choose specific quotes and add a social sharing link to make it easy for readers.
A4b) Short-form #content may seem attractive as “snackable”, but long-form has leverage with its depth of expertise. #ContentWritingChat
— Edanry Rivera (@Edanry) August 16, 2016
Edanry knows the power of long-form content. Try creating longer blogs for your brand and see how your audience responds.
Q5: What tools help you create top-quality content for your audience?
Luckily, there are some tools that make content creation a little easier. Here are some of the ones our chat participants like:
A5: At @SPROUTcontent we can’t live w/o @HubSpot for publishing, monitoring & metrics #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Debbie said that SPROUT Content relies on HubSpot for publishing, monitoring, and metrics.
A5 The @amimarketing headline tool! @copyfind, our new tool, when it launches ? @semrush / @kwfinder for discovering kws #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) August 16, 2016
Julia shared a few tools we rely on here at Express Writers. They’re definitely worth checking out!
A5: When it launches, our tool will give you the deepest originality search for your content! https://t.co/Y8iDKpluRf #ContentWritingChat
— Copyfind (@copyfind) August 16, 2016
When it launched, Copyfind is sure to be a must-have tool for all content creators!
@ExpWriters A5 – News aggregates, @IFTTT, Google alerts, industry publications… #ContentWritingChat
— globalHMA (@globalHMA) August 16, 2016
News aggregates, IFTTT, Google Alerts, and publications specific to your industry can all be helpful.
A5b) Admittedly, tools like the Yoast plugin also help me optimize the quality of my content too 🙂 #ContentWritingChat
— Edanry Rivera (@Edanry) August 16, 2016
Yoast is a simple, but effective, tool that will help you optimize your content for search engines.
A5: #pinterest is a great way to see what your audience likes and repins #contentwritingchat https://t.co/lPQ2AKBJQX
— Kelly Conti (@RedLanternKel) August 16, 2016
As Kelly said, Pinterest can also be a great tool to find out what your audience is looking for.
A5) @Canva is excellent. But, don’t have a massive toolbox, learn how to use a few effectively. #ContentWritingChat https://t.co/DOfNxwCnHn
— Jim Carter (@MSLJim) August 16, 2016
If you need help with creating graphics, Jim is a fan of Canva. We are too!
Q6: What are some things to avoid when creating content online?
When you create content online, make sure you avoid these things:
A6: Do not say the same thing that’s been said over & over on a topic. Offer your own insights #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
A6: Don’t fail to optimize for #SEO best practices. good meta descriptions, headers, internal linking #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
A6: Never leave the reader hanging. Always include a CTA. What action do you want them to take next? #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Debbie’s advice is to provide your own insights. Don’t just copy what has already been said many times before. Be unique. Make sure you also take the time to optimize your content for search engines. Debbie also said you shouldn’t leave your reader hanging. Tell them what to do next by providing a call to action (CTA).
A6. Never plagiarize, never steal, always give credit where it’s due. #ContentWritingChat
— Megan McCarthy (@thlittleartiste) August 16, 2016
A6: Being a copycat! Come up with original content. Make sure that content is mobile friendly too. #contentwritingchat
— Netvantage Marketing (@netvantage) August 16, 2016
A6. NEVER take someone else’s content & try to pass it off as your own. We know it’s a small world, you’ll be found out. #ContentWritingChat
— Christie C. (@PromoSocially) August 16, 2016
Don’t be a copycat! This is one piece of advice we can all agree on. Never plagiarize someone else’s work.
A6 Posting content just to get something out there. Make sure it’s content worth looking at and engaging with. #ContentWritingChat
— CoSchedule (@CoSchedule) August 16, 2016
Halle said you should never post just for the sake of positing. Make sure you focus on providing quality content over a quantity of content.
A6) Keyword stuffing, non-native writing, plagiarism, by far some of the BIGGEST fouls in content writing. #ContentWritingChat
— Edanry Rivera (@Edanry) August 16, 2016
Keyword stuffing is another big no-no!
A6) Forgetting to give credit where credit is due and not responding to comments #contentwritingchat
— Scott Johnson (@iScottJohnson) August 16, 2016
If you’re quoting someone or citing someone else’s idea, make sure you give credit.
A6 does your content make people think feel or act? no? stop now. #contentwritingchat
— David Pepper (@thedavepepper) August 16, 2016
David’s advice is to ask yourself if your content will make people think, feel, or act. If not, you have to change something.
Q7: How can you ensure your brand is consistently publishing great content online?
Check out these tips from Tuesday’s chat:
A7: Have a documented #contentstrategy mapping #content to persona needs, keywords & buying stage #ContentWritingChat
— Debbie Williams (@debwilliams23) August 16, 2016
Debbie knows how important it is to have a content strategy. Develop one for your brand so you can stay on track and produce the best.
A7) Is it being shared, read, engaged with? Are people talking about it? Is it having a positive effect on your SEO? #ContentWritingChat
— Jeff Reno(e) (@Renoe) August 16, 2016
Jenn suggests asking yourself these questions to ensure you’re publishing great content.
A7: KNOW THY AUDIENCE. Monitor Analytics–what’s resonating (the most) w/them? Do more of that #ContentWritingChat https://t.co/uBJ0DmryfL
— ThinkSEM (@ThinkSEM) August 16, 2016
Know your audience. What kind of content resonates with them the most? That’s what you should create more of.
A7: Brainstorm ideas as a team! Also ask your readers if they like what they’ve been seeing! #contentwritingchat
— MioDatos (@MioDatos) August 16, 2016
Get your team together to brainstorm ideas. Two heads are better than one after all!
A7 Analytics and Feedback is the place to check, what is in sync w/ demand #ContentWritingChat https://t.co/GHg8AMQm4a
— Varun Kumar (@varunkr842) August 16, 2016
Varun said to make sure you check your analytics and feedback you receive from your audience. What are they enjoying?
A7: Have a reliable and passionate team behind your brand who help create great content that represents your company #ContentWritingChat
— Katria Petroff (@KatPetroff99) August 16, 2016
Our Content Manager, Katria, knows having a reliable and passionate team behind your brand makes a huge difference. They can help you create amazing content your audience will love.
A7. Don’t sacrifice quality for quantity. Posting often is great, but every piece of content needs to be ? #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) August 16, 2016
As Kristen said, you should never sacrifice quality for quantity.
Q8: Which brands do a great job at sharing amazing content?
If you’re looking for brands that share amazing content online, check these out:
A8: @mashable is a big one! Always have amazing and quirky content to share. #contentwritingchat
— MioDatos (@MioDatos) August 16, 2016
Mashable is definitely a great example!
A8: I love @buffer. I always look forward to checking out their latest blog posts. #ContentWritingChat
— Rachel (@redheadrachel) August 16, 2016
Who doesn’t love Buffer? They share amazing blog posts!
A8. Really love the @Moz blog’s detailed posts. #contentwritingchat
— Kristen Dunleavy (@KristenWritesIt) August 16, 2016
We’re big fans of Moz as well!
a8: I also really like @HarvardBiz, @HubSpot, @levoleague, and @businessinsider #ContentWritingChat
— Jobs2Careers (@Jobs2Careers) August 16, 2016
These are all great brands that are worth checking out!
A8: Brands that see things differently. It isn’t just ‘content’ powerhouses that are good. #ContentWritingChat
— Jeff Reno(e) (@Renoe) August 16, 2016
Jenn knows that it’s not just the content powerhouses that make a difference. The ones who see things differently and provide their unique views really stand out.
A8a We’re bringing on more team voices in @ExpWriters‘ Write Blog. ? The first post is up today: https://t.co/2jI8IYleWI #ContentWritingChat
— Julia McCoy (@JuliaEMcCoy) August 16, 2016
Here at Express Writers, we’re focused on having more team members contribute to our blog. It’s a great way for you to see who is behind the brand. Make sure you keep an eye on our blog for more!
We look forward to seeing you at the next #ContentWritingChat! Mark your calendars weekly for Tuesday at 10 AM CDT for great chats centered around content writing and marketing. Follow @ExpWriters to stay updated on our new topics and guests!