Your Guide to Social Advertising Basics: How to Get Traction, Succeed & Gain Attention on Social Media
Krystal is a Social Media Expert at Express Writers. REALITY CHECK! It’s 2016. If you have a pulse, you’ll know that door-to-door salesmen aren’t around anymore. We’ve all become proverbial Biff Lomans, haven’t we? And yet, once we follow our dreams and get our businesses up and running… we realize that the old way of doing things is dead. Whenever I see company reps standing on street corners trying to pitch their newest subscription-based products, I wonder what the turnaround is for that. Don’t they know? This is the age of social media! It’s faster and more effective to get your message out with RTs and shares than leaving some poor young man dressed in an apron on the street, hawking down college students. (If I sound bitter, it’s because I am. But I digress.) I’m online. You’re online. Our dads and cousins and people we knew in elementary school are online, consuming products and services and letting their social circles know about awesome experiences they’ve had with company X, Y, and Z. It’s the age of social advertising, where your customers are your greatest marketing tool. If you have great, shareable content, and know an effective way of pushing it out, the rest of the work is pretty much done for you. Of course, if it were as simple as that, I wouldn’t need to write this blog post guide for you. Social media is more than just the sum of its parts — you need to know how to manipulate those parts to your advantage. That means understanding how each social media platform comes into play when you’re trying to reach a specific audience, whether it means changing your tone for that platform or adding/omitting a platform, depending on who you’re trying to reach. Think about who uses social media in your life. If you’re a social media professional, chances are you use social media in your personal life. What do people always say? Oh yeah, some complaint about their mom seeing a post they made on Facebook. And do you know why? Moms are on Facebook! (and dads, too.) From personal experience, my mom got as far as setting up a Twitter account and stopped there. I’m all about using intuition when it comes to social media advertising, but it certainly doesn’t hurt to have a frame of understanding about each of the top three social media platforms. Social Advertising Basics 101: How to Get Business Traction, Succeed & Win on Social Media Let’s start by looking at how to use my three favorite (and the top hottest) platforms to work with as a social media manager: Twitter, Facebook, and Instagram. Organic, real-people-friendly tips here only! 1. How To Succeed On Twitter It’s true: Twitter is the cool kids’ table In my private social media presence, Twitter definitely feels like the cool kids’ playground table. Indeed, the majority of Twitter users are from urban areas. It’s where I hang out with celebs, complain to airlines about my 4 hour delay, and lose my geek mind over social media presences like Arby’s as they make nerdy video game references that touch my very heart and soul. @penguinrandom this reminds me of RPing in AOL chatrooms in the old days. — ざわ‥ (@pseudomachine) August 25, 2016 @pseudomachine we find ourselves Rhy’din those waves of nostalgia too sometimes. — Penguin Random House (@penguinrandom) August 25, 2016 @penguinrandom (that totally made my day, thank you) — ざわ‥ (@pseudomachine) August 25, 2016 Awesome to see the humans behind the big businesses. (They’re nerds just like me) Twitter is instant gratification, and instant reach With the instantaneous nature of gratification and reach in mind, as a marketer, you want to keep some of these same perks in mind when you’re trying to use Twitter to your advantage. Use Twitter to connect to your industry in a fast and productive way; it’s also an easy way to learn who follows who in what ever niche community you and your business belongs to. Or, you could be playful and engage over businesses and customers in friendly banter. I see it all the time from very well known businesses (especially in the book industry — I’m looking at you and your book banter, Penguin Random House!) Twitter facilitates fast-paced conversations But doesn’t Facebook provide the same sort of interaction, you ask? On the contrary! Twitter is like having a conversation, whereas Facebook can sometimes seem more like forum posting. People refer back to Facebook statuses for information and conversation, whereas Twitter is much more fast-paced. Want to be hot on Twitter? Build your own chat With Twitter, you can even start your own hashtag chats easily amongst those in the industry, whether it is other companies or customers/fans (or future customers!). Chances are, the followers of the people engaging in your chat are going to take note of those hashtag remarks and may poke their heads into the conversation to see what’s going on. Bam! A new follower of your brand is born. Join a few chats (we have a list of 25 on Social Media Examiner, and our own #ContentWritingChat hosted by @ExpWriters)—and then consider being a cool brand that starts their own! Want some inspiration? Check out Applebee’s or Corner Bakery Café and see what they’re doing on Twitter—it’s genius. 2. How to Succeed on Facebook Be about them, not you Facebook is a different audience and a different culture of communication than Twitter. While Facebook’s user base is largely adults, the volume of user total as a whole is staggering. You want to make use of all of those users out there and be a responsible Facebook poster. That means posting conversationally. Remember — you want to get your information out there, but you don’t want to sound like a commercial spam bot. You want to have a conversation with your audience in a singular space, and that’s your status for the day. Engagement isn’t as high as other platforms For the most part, … Read more